Summary

Overview

Work History

Education

Skills

References

Timeline

John Paul Milley

Kelowna,BC

Summary

Driven Sales Associate with extensive experience in customer engagement, product knowledge, and inventory management. Offering exceptional interpersonal skills that enable effective resolution of customer concerns while cultivating lasting client relationships. Consistently increase sales revenues through strategic product promotion, informed recommendations, and analytical thinking that identifies and addresses customer needs with tailored solutions. Highly reliable and meticulously organized, with a proven ability to multitask and prioritize competing demands in fast-paced environments without compromising service quality. Demonstrated ability to enhance dealership loyalty through unparalleled customer support, attention to detail, and positive contributions to team performance, maintaining exceptional service standards that transform prospects into repeat clients.

Overview

years of professional experience

Work History

Park Model Sales Consultant

Jubilee RV Centre (Park Model Division, Seasonal)

Kamloops, BC

03.2024 - 10.2024

VSA License # S310319 (current).
Proficient in automotive dealership CRM systems, with advanced knowledge in DealerSocket for lead management and customer relationship tracking.
Assisted in developing sales strategies and setting targets for different accounts.
Analyzed customer needs and preferences to recommend appropriate products.
Performed cold calls to prospective customers to introduce company offerings.
Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns, or challenges.
Produced sales documents, finalized deals, and filed records.
Cultivated productive relationships with existing customers through exceptional follow-up after sales.
Generated sales across the sales cycle process, from prospecting through contract negotiations and closings.
Maintained updated knowledge through continuing education and advanced training.

Vehicle Sales Associate

Kamloops Mazda

Kamloops, BC

10.2023 - 01.2024

Obtained VSA License # S310319 through VSABC
Completed the Mazda Training Program and the Joe Verde Training Program (online, self-directed).
Completed paperwork and documentation for sales transactions, including contracts, warranties, and registration forms.
Assisted with pricing strategies for used cars based on make, model, condition, mileage, and features.
Conducted market research to stay current with used and new car industry trends.
Answered customer questions about product features, pricing, and availability.
Recruited potential buyers through cold calling and online marketing strategies.
Identified customer needs, determined the best vehicle options, and negotiated prices.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Recognized by management for providing exceptional customer service.

Communications Consultant/Territory Manager

Kamloops Communications

Kelowna, BC

03.2013 - 01.2022

Managed an extensive sales territory across the Interior, Nicola, Caribou, and Shuswap Regions, including numerous First Nations communities.
Balanced client retention with new business development in the mining, forestry, and public safety sectors.
Served approximately 38 fire departments within the Thompson-Nicola Regional District (TNRD).
Coordinated with Industry Canada on licensing applications for radio communication systems, providing expert guidance to clients on regulatory compliance.
Drove revenue growth through strategic upselling and product education, matching communication solutions to specific client needs.
Maintained exceptional service standards through timely product delivery and high-level client communication.
Represented the company at major industry events, including the BC Fire Chiefs Expo, the Volunteer Firefighters Association Training, the KEG Mining Conference, and the Interior Logging Association Trade Show.
Created and managed successful monthly email marketing campaigns that measurably increased organizational revenue.

Corporate Account Manager

Glentel Inc.

Grande Prairie, AB

10.2002 - 02.2013

Managed a designated sales territory, cultivating new business relationships by effectively communicating value propositions and competitive advantages to decision-makers.
Strategically grew and maintained key B2B accounts, advising clients on industry trends and implementing established solution roadmaps.
Drove revenue through proactive upselling and strategic product-awareness initiatives.
Delivered products efficiently while maintaining rigorous follow-up processes on sales leads.
Leveraged CRM technology to optimize client relationship management.
Created and delivered professional presentations using the Microsoft Office suite.
Committed to continuous professional development through regular training.
Recognized as a top-three producer nationwide, with multiple Presidents Club achievements.