Johnny Tremblay
Labrador City,NL
Summary
Dynamic Parts Sales Manager with a proven track record at WLB Operations, excelling in operational efficiency and customer service. Expert in stock control and sales reporting, I enhanced customer retention through strategic initiatives. Skilled in training teams and optimizing warehouse operations, I foster strong supplier relationships to drive competitive pricing and service excellence.
Focused [Job Title] well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering [Number] years of progressive experience in field.
Overview
18
18
years of professional experience
Work History
Parts Sales Manager
WLB Operations
12.2022 - Current
- Managed inventory levels to ensure optimal stock availability and reduce backorders.
- Developed relationships with key suppliers to secure competitive pricing and improve service delivery.
- Trained and mentored sales team on product knowledge and effective selling techniques.
- Analyzed customer feedback to enhance service offerings and address market needs.
- Implemented sales strategies that increased customer retention and loyalty programs.
- Oversaw daily operations, ensuring adherence to company policies and procedures for parts sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
Parts Counter Person
Labrador Motors
04.2012 - 12.2022
- Managed inventory and coordinated parts orders to ensure timely availability for service departments.
- Assisted customers in selecting appropriate parts, enhancing overall customer satisfaction and service efficiency.
- Utilized computer systems to track inventory levels and process sales transactions accurately.
- Maintained organized parts department, optimizing space and accessibility for technicians and customers.
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
Night Shift Supervisor
Walmart
02.2008 - 04.2012
- Supervised night operations to ensure compliance with safety and operational standards.
- Trained and mentored team members on efficient stock management practices.
- Coordinated nightly inventory checks, enhancing accuracy in product availability.
- Implemented process improvements that reduced time spent on stocking shelves.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
Education
High School Diploma -
Labrador City Collegiate
Labrador City, NLSkills
- Operational efficiency
- Warehouse management
- Task delegation
- Sales reporting
- Stock control
- Customer service
- Warehouse operations
- Forklift operation
- Invoice processing
Languages
French
Native or Bilingual
Interests
- Auto Repair/Restoration
Timeline
Parts Sales Manager
WLB Operations
12.2022 - Current
Parts Counter Person
Labrador Motors
04.2012 - 12.2022
Night Shift Supervisor
Walmart
02.2008 - 04.2012
High School Diploma -
Labrador City Collegiate