Roberto` Santiago
Citrus Heights
Summary
Dynamic Parts Sales Manager at AutoZone with a proven track record in operational efficiency and customer service. Enhanced inventory management and streamlined order fulfillment, significantly improving customer satisfaction. Skilled in sales reporting and task delegation, driving sales growth while fostering a collaborative team environment.
Overview
16
16
years of professional experience
Work History
Parts Sales Manager
AutoZone
12.2024 - Current
- Assisted customers in selecting automotive parts to enhance satisfaction and drive sales.
- Managed inventory levels to ensure availability of popular products and reduce stockouts.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Collaborated with team members to streamline order fulfillment and improve customer service responsiveness.
- Maintained organized displays of merchandise to enhance store aesthetics and facilitate customer navigation.
- Streamlined inventory management for enhanced efficiency in ordering and tracking parts.
Maintenance Supervisor
Lakeridge Athletic Club
03.2024 - Current
- Supervised daily maintenance operations to ensure optimal facility performance.
- Conducted routine inspections to identify and resolve potential issues proactively.
- Assisted in troubleshooting mechanical failures and coordinating repairs efficiently.
- Implemented preventive maintenance schedules to enhance equipment reliability.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Trained team members on safety protocols and proper use of maintenance tools.
Quality Control Inspector
Sunshine Bouquet
11.2022 - 12.2023
- Conducted thorough inspections of floral arrangements for quality standards and freshness
- Implemented corrective actions to resolve quality issues, enhancing product consistency
- Utilized industry-standard tools for measuring flower quality and shelf life
- Collaborated with production teams to streamline processes and improve efficiency
- Ensured compliance with safety regulations in all quality assurance activities
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Corporate Lawyer
Latin Alliance
06.2010 - 10.2022
- Advised clients on corporate governance and compliance issues to mitigate legal risks.
- Drafted and negotiated complex commercial contracts, ensuring alignment with client objectives.
- Conducted thorough legal research to support litigation strategies and case preparation.
- Led cross-functional teams in high-stakes negotiations, enhancing client satisfaction and outcomes.
- Managed due diligence processes for mergers and acquisitions, minimizing potential liabilities.
- Mentored junior lawyers and interns, fostering skill development in corporate law practices.
- Implemented efficient workflows that streamlined contract review processes, improving turnaround times.
- Negotiated and drafted complex contracts for high-profile clients, ensuring their interests were protected.
- Acted as liaison between company departments to facilitate seamless coordination during legal projects.
Education
Bachelor of Business Administration And Management - Business Administration And Management
Universidad Americana
Nicaragua09-2015
MBA - Corporate Law
Universidad Nacional Autonoma De Mexico
Mexico 02-2012
MBA - Corporate Law
Universidad De Panama
Panama11-2003
Lawyer - Law
Universidad Catolica De Nicaragua
Nicaragua08-2000
Skills
- Operational efficiency
- Warehouse management
- Task delegation
- Sales reporting
- Product launches
- Sales promotion
- E-commerce integration
- Stock control
- Ordering parts
- Customer service
- Improving customer satisfaction
- Warehouse operations
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Parts Sales Manager
AutoZone
12.2024 - Current
Maintenance Supervisor
Lakeridge Athletic Club
03.2024 - Current
Quality Control Inspector
Sunshine Bouquet
11.2022 - 12.2023
Corporate Lawyer
Latin Alliance
06.2010 - 10.2022
Bachelor of Business Administration And Management - Business Administration And Management
Universidad Americana
MBA - Corporate Law
Universidad Nacional Autonoma De Mexico
MBA - Corporate Law
Universidad De Panama
Lawyer - Law
Universidad Catolica De Nicaragua