Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

John Jung

Toronto,ON

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

8
8
years of professional experience

Work History

Receptionist

Sesame Meseum
06.2022 - 08.2023
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered central telephone system and directed calls accordingly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • 100+ cold calls and emails sent out to different artists and performers.

Pizza Maker

The Place
08.2021 - 05.2022
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Made 80 lbs of pizza dough every shift.

Sales Representative

Raven Consulting
05.2020 - 10.2020
  • Worked quickly to weed out customers unlikely to buy to focus attention on valuable prospects
  • Cold-called leads and closed 10 sales over 1 week
  • Communicated with customers to understand needs and recommend appropriate solutions
  • Utilized professional sales techniques to persuasively communicate with clients
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.

Board, Grill, Cashier

The Burger's Priest
12.2019 - 07.2020
  • Resolved customer problems, improved operations, and provided exceptional customer support
  • Maintained excellent attendance record, consistently arriving to work on time
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Rolled 3 trays of patties on weekend shifts.

Sales Representative

World Class Sales Agencies
11.2020 - 02.2020
  • Produced $120,000 in sales for 3 months
  • Closed over 40 leads in 2 weeks
  • Over +10000 cold calls called.

Supervisor

Subway
01.2019 - 08.2019
  • Provided team leadership
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Measured team performance and reporting metrics to leadership team members
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Solicited customer feedback to identify and improve on areas of weakness.

Grill Cook

McDonald’s Corp.
01.2016 - 07.2016
  • Prepared food items such as meats, poultry, and fish for frying purposes
  • Grilled meats and seafood to customer specifications
  • Cleaned and maintained kitchen equipment regularly.
  • Grilled meats and seafood to customer specifications.
  • Distributed food to team members with efficiency in high-volume environment.

Education

BBA - Marketing

Centennial College
Toronto, ON
06.2024

High School Diploma -

CMIS
Incheon, South Korea
01.2019

Skills

  • Customer Service
  • Problem-solving strength
  • Interpersonal communication skills
  • Customer Relations
  • Performance improvement
  • Project Coordination
  • Office Management
  • Technical Support

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Timeline

Receptionist

Sesame Meseum
06.2022 - 08.2023

Pizza Maker

The Place
08.2021 - 05.2022

Sales Representative

World Class Sales Agencies
11.2020 - 02.2020

Sales Representative

Raven Consulting
05.2020 - 10.2020

Board, Grill, Cashier

The Burger's Priest
12.2019 - 07.2020

Supervisor

Subway
01.2019 - 08.2019

Grill Cook

McDonald’s Corp.
01.2016 - 07.2016

BBA - Marketing

Centennial College

High School Diploma -

CMIS

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John Jung