John (Jack) Kelly
San Francisco
Summary
Professional account executive with strong track record in driving revenue growth and client satisfaction. Skilled in sales strategy, relationship building, and account management. Known for collaborative approach, adaptability, and delivering results under changing conditions. Excel in team environments and consistently achieve targets.
Overview
8
8
years of professional experience
Work History
Mid-Market Account Executive, Talent Products
Rippling
05.2024 - Current
- 99.16% Quota Attainment YTD
Senior Relationship Manager, SMB
Lattice
01.2024 - 05.2024
- Manage renewals and cross sells for $2,500,000 book of business across 72 accounts with regular touch points during key events, leadership changes, and budget cuts
- Consultative thought partner guiding people success programs through identifying strategic objectives and aligning to metrics based outcomes
- Q1 2024 top performer for net dollar retention as well as cross sell revenue
Senior Account Executive, Commercial
Lattice
11.2020 - 01.2024
- Utilize a consultative sales process during pre-sales prospecting, establishing rapport with key executive stakeholders, understanding business needs and creating solution strategy to close business with an average sales cycle of 34 days
- Leverage Command of Message sales training and Lattice value drivers to effectively uncover business pain, link to positive business outcomes, identify key metrics to define a successful product roll out post-sale, resulting in $1.2 million in closed won revenue for the business
Business Development Representative
Lattice
05.2019 - 11.2020
- Recruited to be one the first business development team established at Lattice
- Co-led the development and implementation of Lattice’s outbound sales playbook by creating messaging, call scripts, and leveraging data driven research to sources the most profitable contacts
- Consistent commitment to metrics which included 80 cold calls and 80 outbound emails daily, generating in over $1 million in pipeline created
Outbound Sales Specialist
Lending Club
01.2019 - 05.2019
- Selected as a top performer to begin pilot program for loan retention
- Resold borrowers on loans, assisted with document trouble shooting, and calmed all hesitations
- Personally responsible for retaining $1,818,850 in loans that has been requested to be withdrawn
- Acquired new prospects and sold $4,180,010 orginiated in 2019 through high call volume and email outreach, averaging 150 cold calls per day
- Increased prospective borrower authentication rate(28 - 35%), as well as closing rate (11 - 13.5%) to help increase total sales
Inbound Sales Specialist
Lending Club
03.2018 - 01.2019
- Efficiently field inbound calls from prospective borrowers, effectively deep dive to uncover borrower needs, successfully close on 70% of call calls
- Consistently exceed quotas by averaging $1,406,410 in loans issues per month
Sales Assistant
The Garland Company
06.2017 - 11.2017
- Entered information, including materials, square footage, satellite imagery from Google Earth, and safety precautions into asset management program to generate client proposals
- Liaised between owners and contracts
- Coordinated/attended meetings with potential/current clients and contractors
- Endured project details were tracked, documenter, and completed correctly
Education
Bachelor of Business Administration - Finance
California State University, Chico
Chico, CA05.2017
Skills
- Pipeline management
- Account management
- Strategic selling
- New business opportunities
Timeline
Mid-Market Account Executive, Talent Products
Rippling
05.2024 - Current
Senior Relationship Manager, SMB
Lattice
01.2024 - 05.2024
Senior Account Executive, Commercial
Lattice
11.2020 - 01.2024
Business Development Representative
Lattice
05.2019 - 11.2020
Outbound Sales Specialist
Lending Club
01.2019 - 05.2019
Inbound Sales Specialist
Lending Club
03.2018 - 01.2019
Sales Assistant
The Garland Company
06.2017 - 11.2017
Bachelor of Business Administration - Finance
California State University, Chico
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