Dynamic, results-oriented Account Executive with a proven ability to cultivate strong client relationships and consistently achieve sales targets. Expertise in pipeline and territory management, combined with exceptional customer service and problem-solving skills. Committed to securing a full-time role that offers professional challenges while leveraging interpersonal skills, effective time management, and analytical capabilities. A collaborative team player who embraces adaptability and continuous learning, dedicated to contributing positively to team success and driving organizational growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Account Executive
Canadian Linen and Uniform Service
12.2018 - Current
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients
Negotiated contracts successfully, securing favorable terms for the company
Conducted check-ins with existing clients to assess their program and increase revenue adding new products
Collaborated with teammates to develop targeting strategies, resulting in increased sales revenue
Assisted in the installation process for new clients, ensuring a smooth transition from previous vendor
Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement
Increased market share within territory through diligent research and identification of new business opportunities
Optimized sales pipeline, ensuring steady flow of opportunities through careful planning and follow-up activities
Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques and seeding
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
Kept detailed records of daily activities through online customer database
Customer Service Representative (Route Driver)
Canadian Linen and Uniform Service
11.2011 - 12.2018
Dedicated route driver to deliver uniforms, mats and other rental items from various locations
Grew existing route revenue by upselling additional products and increasing inventories
Resigning accounts to protect company revenue
Proactively resolved customer issues working with management
Loaded truck daily, safely securing items to prevent damage
Completed all deliveries safely while meeting tight deadlines
Completed twice daily truck safety inspections in logbook
Built solid relationships and trust to ensure account loyalty
Responded to customer requests for products, services, and company information.
Assisted customers in navigating company website and placing online orders for direct sale items
President and CEO
Gold Envision Marketing Inc
09.2008 - 10.2011
Performed effectively in self-directed work environment managing day-to-day operations
Directly marketing products and services for Rogers Communications as third party contractor
Motivated/coached field representatives to produce through goal setting, inspiration and recognition
Facilitated weekly training seminars for hiring, future growth and organizational success
Developed a comprehensive field training program for our salesforce
Created a structured, positive atmosphere to encourage continuous growth and positive workplace environment
Implemented effective recruitment, development and retention strategies
Met quarterly with corporate clients to discuss sales projection targets and forecast expectations
Initiated profit sharing incentives for mid-tier managers to encourage team productivity
Education
High School Diploma -
Alexander Mackenzie H.S.
Richmond Hill, ON
06-1998
Skills
Proficient in CRM software
Territory performance optimization
Strategic business planning
Active listening
Effective task prioritization
Clear interpersonal communication
Analytical thinking
Database management
Trustworthy execution
Collaborative teamwork
Contract negotiation
Lead generation
Pipeline management
Certification
Salesforce Lightning Certified (CL)
Workplace Conflict Resolution Certificate (CL)
Aramark Sales Academy Graduate (CL/Vestis)
CRM & PMP Certification (CL)
Data Protection Certification (CL)
Interests
I enjoy cooking for friends and family gatherings
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Route Jumper - Customer Service Representative at Canadian Linen and Uniform Service CorpRoute Jumper - Customer Service Representative at Canadian Linen and Uniform Service Corp
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