John Siebelink
Vista
Summary
Dedicated pre-veterinary student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Specialist
Airspace Technologies
Carlsbad
09.2023 - 09.2024
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support in developing new processes for improving operational efficiencies.
- Scheduled shipments to customer warehouses via in-house tracking system.
Key Holder
Vitamin Shoppe
Grand Rapids
09.2018 - 08.2019
- Coached staff on strategies to enhance performance and improve customer relations.
- Assisted in general housekeeping to maintain store image.
- Monitored employee performance to ensure adherence to company policies and procedures.
- Verified accuracy of register tills at beginning and end of shift.
- Supported long-term business strategies, generating guest relations feedback for process improvements.
- Ensured store was opened and closed in a timely manner according to company policies.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Partnered with store leadership team to learn and understand management processes and reports.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Education
Bachelor of Science - Applied Biological Sciences Preveterinary
Arizona State University
Tempe, AZ06-2027
Associate of Arts - English
Miracosta College
Oceanside, CA05-2022
Skills
- Effective communication
- Customer service
- Project management
- Time management abilities
- Customer relationship management
- Troubleshoot service issues
- Organizational skills
Affiliations
- Volunteer, Rancho Coastal Humane Society in Encinitas, CA
Languages
English
Native/ Bilingual
German
Limited
Accomplishments
- Jack Kent Cooke Undergraduate Transfer Scholarship, 2022
- President's Volunteer Service Award, MiraCosta College 2022
Certification
- Certificate of Completion, Fear Free Shelters Course, Fear Free Shelters
- Certificate of Completion, Intake and Admissions Module Completion. Fear Free Shelters
References
References available upon request.
Timeline
Operations Specialist
Airspace Technologies
09.2023 - 09.2024
Key Holder
Vitamin Shoppe
09.2018 - 08.2019
Bachelor of Science - Applied Biological Sciences Preveterinary
Arizona State University
Associate of Arts - English
Miracosta College
Similar Profiles
Tyrone DavisTyrone Davis
Medical Courier at Airspace TechnologiesMedical Courier at Airspace Technologies
Kenitra DorseyKenitra Dorsey
Medical Courier at Airspace TechnologiesMedical Courier at Airspace Technologies
Rebecca SharpRebecca Sharp
De-Escalation Specialist III at Airspace TechnologiesDe-Escalation Specialist III at Airspace Technologies