John Lane Roberts
Brandon,MB
Summary
Over the past year, I have been given a unique opportunity to work closely with my family, and the companies that they run after becoming a shareholder in July of 2022. It has allowed me to see that the choices I make can, and will effect people, other companies, and the communities they are apart of.
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Best West Pet Foods
Brandon, MB
01.2024 - Current
- Managing the daily tasks set out by senior management.
- Allocating jobs to team members to work in the most effective, and efficient manner possible.
- Dealing with customer concerns, and reaching a resolution in a mutually beneficial way
- Managing inventory to ensure that perishable stock is properly rotated to move it in an effective way, that does not cost the company additional investment.
- Managing live creatures and ensuring the utmost care goes into each individual animal.
- Helping expand the store, and re-merchandise old stock to be more appealing to new customers.
- Maintaining the current customer base as well as expanding it through extra customer service.
Share Holder
Gold City Warehouse Complex
Nassau
07.2022 - Current
- Being able to participate in my family's company has given me many insights into how corporations run, from the top down.
- It has given me the experience of a life time having to make choices that don't just effect me personally, but how they also effect local communities, employees, and customers.
- It has been an eye opening perspective, and gives me several unique skills, that others may not have.
Share Holder
Freeport Jet wash & Auto Mart LTD.
Freeport
07.2022 - Current
- Dealing with management concerns, and making choices on where the future of the company will go.
- The company operates with over 20+ employees that rely on myself, and several other members of the board to make the correct choices to continue advancing the company.
Shipper/Receiver
Leech Group
Brandon, MB
12.2021 - 06.2022
- Assisting with external logistics, and ensuring that products are received in proper condition.
- Quality control, ensuring jobs were completed correctly before shipping.
- Supervising employees to finish tasks in an efficient manner.
Security Officer
Paladin Security - Maple Leaf
Brandon, MB
02.2020 - 11.2020
- Worked around heavy machinery in a factory setting, with diverse staff, drivers, and yard crew in a safe and efficient manner.
- Detail oriented documentation, with a focus on bio control, and product/staff safety.
Sales Professional
Kelleher Ford
Brandon, MB
01.2017 - 12.2017
- Developed and maintained relationships with customers, and ensured satisfaction during and after purchase.
- Participated in ongoing, up to date product and sales education.
Education
Bachelor's degree in Business Administration - Marketing Management
Brandon University
Brandon, MB08.2024
Skills
- Customer service
- Sales
- Cost Reduction
- Task Delegation
- Staff Supervision
- Shipping & Receiving
- Logistics
- Order Picking
- Warehouse Experience
- Packaging
- Microsoft Word
- Load & Unload
- Freight Experience
- Supervising Experience
Highesteducation
Secondary School
Personal Information
Total Experience: 9
Languages
English, Fluent
Timeline
Assistant Manager
Best West Pet Foods
01.2024 - Current
Share Holder
Gold City Warehouse Complex
07.2022 - Current
Share Holder
Freeport Jet wash & Auto Mart LTD.
07.2022 - Current
Shipper/Receiver
Leech Group
12.2021 - 06.2022
Security Officer
Paladin Security - Maple Leaf
02.2020 - 11.2020
Sales Professional
Kelleher Ford
01.2017 - 12.2017
Bachelor's degree in Business Administration - Marketing Management
Brandon University
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