John Gee
Redding
Summary
Dynamic and results-driven professional with extensive experience as a General Manager at Travel Centers of America. Proven track record in team leadership and financial management, enhancing customer satisfaction and driving profitability. Skilled in money handling and decision-making, adept at transforming challenges into opportunities for growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
The Habit Burger and Grill
07.2022 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
General Manager
Travel Centers Of America
09.2021 - 07.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Travel Centers of America
10.2015 - 08.2021
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Education
No Degree - Phlebotomy
Cal Regional Training Institute
Redding, CA06-2025
Associate of Applied Science - Graphic And Digital Design
Stevens Henager College
Boise, ID04-2011
High School Diploma -
Cleveland High School
Seattle, WA06-1991
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Certification
- CM - Certified Manager Certification
Timeline
Assistant Manager
The Habit Burger and Grill
07.2022 - Current
General Manager
Travel Centers Of America
09.2021 - 07.2022
General Manager
Travel Centers of America
10.2015 - 08.2021
No Degree - Phlebotomy
Cal Regional Training Institute
Associate of Applied Science - Graphic And Digital Design
Stevens Henager College
High School Diploma -
Cleveland High School
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