Summary
Overview
Work History
Skills
Accomplishments
Timeline
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John Conley

Brea

Summary

Dynamic leader with proven success in enhancing customer satisfaction and exceeding sales targets at Southern Glazer's Wine and Spirits. Expert in team leadership and decision-making, driving staff to peak performance. Skilled in inventory management and customer service, achieving significant business growth through strategic marketing and strong client relationships.

Wine and with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Overview

9
9
years of professional experience

Work History

Manager

The Wine Exchange
07.2018 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Outside Sales Representative

Southern Glazer's Wine and Spirits
08.2015 - 06.2018
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.
  • Built strong client rapport to establish diversified network of connections.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Conflict resolution
  • Inventory management
  • Positive attitude
  • Excellent communication
  • Hiring and training

Accomplishments

  • Supervised team of 11 staff members.

Timeline

Manager

The Wine Exchange
07.2018 - Current

Outside Sales Representative

Southern Glazer's Wine and Spirits
08.2015 - 06.2018

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John Conley