Summary
Overview
Work History
Education
References
Timeline
Generic

John Barrett

Toronto,Canada

Summary

Dedicated and experienced server/bartender with a passion for providing exceptional customer service and creating memorable dining experiences. Seeking a position in a reputable restaurant or bar where I can utilize my skills and expertise to contribute to the success of the establishment.

Overview

6
6
years of professional experience

Work History

Server

Sadelles at KITH Toronto | Major Food Group
Toronto
09.2023 - Current
  • Developed a deep knowledge of menu items and ingredients to provide customers with accurate information and recommendations
  • Consistently maintained a high level of customer satisfaction by providing friendly, efficient service
  • Anticipated customer needs and quickly responded to requests to ensure an enjoyable dining experience
  • Adapted quickly to changes in the restaurant environment to provide the best service possible.

Assistant General Manager

Pizzeria Libretto
Toronto
11.2021 - 09.2023
  • Supervise and train front-of-house staff, ensuring they provide excellent customer service and adhere to the restaurant's policies and procedures
  • Address customer inquiries, concerns, and complaints, striving to ensure a positive dining experience for all guests
  • Ensure the restaurant complies with health and safety regulations, food handling standards, and licensing requirements
  • Work closely with the General Manager in decision-making, strategic planning, and implementing initiatives to enhance the restaurant's performance
  • Continuously develop and train employees to improve their skills, knowledge, and overall performance
  • Oversee the smooth flow of operations during each shift, adjusting as needed to ensure efficiency and guest satisfaction
  • Prepare reports on sales, and other metrics to assess the restaurant's performance and identify areas for improvement
  • Handle internal conflicts and personnel issues with professionalism
  • Uphold the restaurant's brand image and enforce company policies and guidelines.

Shift Lead Server, Bartender

Amsterdam Brewhouse
Toronto
06.2021 - 05.2022
  • Opening and closing duties of sections and bar
  • Stock and set up bar for service
  • Ability to make drinks and serve a high-volume number of guests
  • Great knowledge of cocktails and brewing process of beer
  • Ability to serve multiple tables at once while providing great service and table maintenance
  • Proficient with Squirrel, Micros, Touch Bistro and Silverware POS.

Shift Lead Server

Milestones Bar and Grill | Recipe Unlimited
Toronto
04.2018 - 05.2021
  • Leadership role within the dining room ensuring FOH staff are working successfully together
  • Opening and closing responsibilities
  • Full knowledge of food and beverages with detail to food allergies and sensitives
  • Valuing guest satisfaction and providing superior service.

Education

High School Diploma -

Northern SS
Toronto, ON

References

References available upon request

Timeline

Server

Sadelles at KITH Toronto | Major Food Group
09.2023 - Current

Assistant General Manager

Pizzeria Libretto
11.2021 - 09.2023

Shift Lead Server, Bartender

Amsterdam Brewhouse
06.2021 - 05.2022

Shift Lead Server

Milestones Bar and Grill | Recipe Unlimited
04.2018 - 05.2021

High School Diploma -

Northern SS

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