Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johana Jimenez

420 N Evergreen Ave Apt.227 Los Angeles

Summary

With four years of customer service experience, I’ve developed expertise in managing transactions efficiently, resolving conflicts professionally, and fostering positive interactions. I prioritize delivering exceptional service through attentiveness and empathy, while continuously enhancing my communication, multitasking, and problem-solving skills

Overview

5
5
years of professional experience

Work History

Cashier

Wetzels Pretzels
04.2021 - Current
  • Operated POS system for cash and credit transactions.
  • Maintained a clean, organized, and customer-friendly workspace.
  • Remained calm under pressure during peak hours and challenging interactions.
  • Provided product information to enhance customer experience and satisfaction.
  • Assisted in training new hires on company policies and procedures.

Car Detailer

Danny's Detail Service
08.2020 - 04.2021
  • Delivered full-service vehicle detailing to enhance customer satisfaction
  • Performed interior cleaning, carpet shampooing, and engine degreasing
  • Washed, waxed, and buffed exteriors for a polished, professional finish

Education

High School Diploma -

Aspire Pacific Academy
2565 E 58th St, Huntington Park, CA 90255
06-2020

No Degree - Forensic Science

East Los Angeles College
Monterey Park, CA
06-2027

Skills

  • Flexible in approach
  • Patience and empathy
  • Enthusiastic team player
  • Commitment to integrity

Timeline

Cashier

Wetzels Pretzels
04.2021 - Current

Car Detailer

Danny's Detail Service
08.2020 - 04.2021

High School Diploma -

Aspire Pacific Academy

No Degree - Forensic Science

East Los Angeles College
Johana Jimenez