Joham Collantes
Kelowna,BC
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
3
3
years of professional experience
Work History
Host
Earls Kitchen + Bar
Kelowna , British Columbia
2024.06 - Current
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Cashier
Safeway
Kelowna , British Columbia
2023.04 - 2024.06
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Host
Saisaki Japanese Restaurant
Kelowna , British Columbia
2022.08 - 2023.05
- Provided customers with accurate wait times and monitored waiting list.
- Took reservations over phone and in person.
- Processed payments from customers using a POS system.
Customer Service
Fatburger
Kelowna , BC
2021.05 - 2022.07
- Trained new customer service representatives on product knowledge and customer service skills.
- Delivered exemplary customer service, prompting positive interactions.
Education
Kelowna Secondary School
Kelowna, BC06.2025
Skills
- Telephone reception
- Reservations Management
- Training and mentoring
- Customer service background
- Reservation coordination
- Front of House Organization
- Cash Handling
- POS Systems
Timeline
Host
Earls Kitchen + Bar
2024.06 - Current
Cashier
Safeway
2023.04 - 2024.06
Host
Saisaki Japanese Restaurant
2022.08 - 2023.05
Customer Service
Fatburger
2021.05 - 2022.07
Kelowna Secondary School
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