Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Joseph Poirier

Reserve Mines,NS

Summary

Versatile Team Member ready to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to improvements and success of this company and team, always eager to learn more and to advance professionally. Holds quality, teamwork, and community in high esteem.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Tim Hortons
Glace Bay, NS
03.2021 - Current
  • Demonstrated strong responsibility and trustworthiness by opening/closing the store.
  • Demonstrated adaptability and a strong learning curve by quickly becoming proficient in all aspect of the job.
  • Strengthened personal work ethic by embracing challenges and consistently exceeding expectations in execution of new tasks.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Trained new team members using approved training materials and information.
  • Maintained a clean and organized work area throughout shift.
  • Resolved customer issues promptly in a professional manner.
  • Operated cash registers to process payments from customers.
  • Built and maintained working relationships with team members and management.

Retail Sales Associate

Sportchek
Sydney, NS
11.2020 - 04.2021
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Recommended, selected and located merchandise based on customer desires.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Provided product information and answered customer questions.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Created price tags and merchandise signs for new items.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Education

High School Diploma -

Glace Bay High School
Glace Bay, NS
06-2022

Bachelor of Arts - Communication And Psychology

Cape Breton University
Sydney, NS

Skills

  • Complaint Resolution
  • Cash Handling
  • Customer Service
  • Equipment Operation
  • Clear Communication
  • Teamwork and Collaboration
  • Decision-Making Capabilities
  • Problem-Solving
  • Safety Understanding
  • Training

Certification

Standard First Aid AED CPR “C” - November 2021

Leadership Certificate - October 2022

References

References available upon request.

Timeline

Team Member

Tim Hortons
03.2021 - Current

Retail Sales Associate

Sportchek
11.2020 - 04.2021

High School Diploma -

Glace Bay High School

Bachelor of Arts - Communication And Psychology

Cape Breton University

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Joseph Poirier