Joey Nau
Atascadero
Summary
To obtain employment as a Fire Inspector, contributing to integrity and efficiency. To assist in building a safe, productive team to meet department metrics. To improve client satisfaction, as well as employee growth and development.
Overview
23
23
years of professional experience
Work History
Fire Inspector I
San Luis Obispo City Fire - (805)781-7250
01.2022 - Current
- Performing annual state-mandated fire and life safety inspections within the city of San Luis Obispo at multi-dwelling properties such as apartments, condominiums, and transient occupancies, at educational facilities, and at local businesses.
- Ensuring businesses requiring an operational permit(s) remain within fire safety compliance and meet the criteria to maintain said permits.
- Overseeing the application, preparation and inspection processes with local businesses and other city departments as a team, to ensure public assembly events are well-prepared, running seamlessly and safely.
- Conducting weed abatement checks to proactively reduce fire risks within the city and along the urban interface of the community.
- Supporting administrative staff in gathering pertinent statistics to track work progress and provide for staffing needs throughout the year.
- Working with property managers, business owners, and the general public to develop positive relationships that encourage safely kept properties throughout the community.
- Supporting our administrative assistant team in planning Fire Prevention Week and other large public education events throughout the year.
- Tending to Knox box requests and relaying pertinent emergency contact and pre-planning information to dispatch staff as needed.
- Receiving, documenting, and following up on customer complaints in the community in a timely manner.
- Investigating cause and origin of fires within and around the city of San Luis Obispo.
- Developing the department's Self-Inspection Program, identifying eligible candidates, and cross-training administrative support staff to maintain the invitation and record-tracking processes.
- Designing the department's digital inspection checklists, cross-training suppression staff to conduct business inspections using the program, and troubleshooting technology issues.
- Following up on compliance issues presented by other inspectors within the department as they are referred to our Fire Prevention Bureau.
Administrative Assistant II
San Luis Obispo City Fire - (805)781-7250
09.2019 - 02.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
San Luis Obispo City Parks and Rec - (805)781-7250
06.2018 - 09.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service And Retail Sales Associate
San Luis Obispo Home Depot - (805)596-0857
05.2017 - 03.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Ranch Hand
Twenty Mile Farm - (805)714-4086
01.2017 - 03.2018
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
Refurbisher, Construction Worker, Springdale, UT
Yellow Dart Industries - (507)399-9712
11.2016 - 12.2016
- Contributed to company growth by providing exceptional customer service, resulting in repeat business and referrals.
- Green initiatives were integrated into refurbishment processes to promote sustainability within the company while maintaining high-quality standards.
- Developed strong relationships with vendors, negotiating discounts on materials without compromising quality.
- Optimized workflow by creating organized workstations, promoting a clean and efficient workspace for all team members.
Refurbisher
Independent/Self
09.2016 - 10.2016
- Improved client satisfaction with timely completion of projects, meeting deadlines consistently.
- Implemented quality control measures that resulted in fewer returns or complaints from customers.
- Developed strong relationships with vendors, negotiating discounts on materials without compromising quality.
- Supported inventory management by accurately tracking refurbished items and updating records accordingly.
Laboratory Manager
Sierra Vista Regional Medical Center-(805)546-7600
06.2014 - 07.2016
- Fostered a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
- Improved laboratory efficiency by streamlining workflows and implementing process improvements.
- Actively participated in professional conferences and workshops, sharing laboratory best practices and fostering a culture of continuous improvement.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
California State Licensed Phlebotomist/Laboratory Assistant II
Tenet, Sierra Vista Regional Medical Center
09.2004 - 07.2016
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Product Photographer
From War To Peace - (805)545-0383
12.2010 - 03.2011
- Set up product shots and selected props, styling, and lighting.
- Created visually dynamic images using advanced composition techniques that effectively showcased products in their best light, generating increased customer interest.
- Handled lighting, composition and photo styling.
- Produced multiple views of each product.
Course Supervisor
Landmark Education - (310)642-1997
03.2009 - 01.2011
- Utilized formative assessments throughout the semester for continuous reflection on teaching practices.
- Enhanced course content through regular evaluation and feedback from students, ensuring relevance and effectiveness.
- Developed targeted interventions for struggling students, addressing knowledge gaps to promote academic achievement.
- Established open lines of communication with parents or guardians regarding student progress, fostering a supportive network for academic success.
Production Supervisor
Landmark Education - (310) 642-1997
01.2008 - 01.2009
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of [Number] production associates, overseeing productive production processes and meeting all deadlines.
Certified Phlebotomist
Catholic Healthcare West, Marian Medical Center
04.2001 - 06.2005
- Contributed to positive patient experiences through empathetic communication skills during blood draws and sample collections.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Conducted routine equipment maintenance checks, ensuring all devices were in proper working order for optimal patient care.
Education
Bachelor of Science - Applied Nutrition Science
Cal Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407Associate of Arts - Liberal Arts
Allan Hancock Community College
800 South College Drive, Santa Maria, CA 93454-6399High School Diploma -
Santa Maria Joint Union High School
901 South Broadway, Santa Maria, CA 93454Skills
- Highly dependable and efficient
- Strong sense of workplace pride, teamwork, and attention to detail
- Proficient in MobileEyes, EnerGov, MS Office, Excel, Outlook, Mac OS and Windows
- Analytical skills - Performing procedural and documentation review to improve workplace safety and efficiency
- Ability to type 55 words per minute
- Excellent customer service
- Ability to take direction well in addition to working independently
References:
- Keith Aggson
Former Fire Chief and Friend, San Luis Obispo City Fire Department
(805)748-9403
- Meg Stinnett
Graphic Designer, Former Roommate and Friend
(559)314-4693
- Devin Hyfield
Manager, Parks and Recreation, City of San Luis Obispo
(805)781-7300
- Jennifer Dinn
Former Laboratory Manager, Sierra Vista Hospital
(805)714-1060
- Ann Schartz
Former Colleague, Sierra Vista Hospital
(805)235-5226
Accomplishments
- Successful completion of Fire Technology Courses at Rio Hondo College:
-Fire Prevention Technology (FTEC 104)
-Principles of Fire & Emergency Safety & Survival (FTEC 102)
-Building Construction for Fire Protection (FTEC 105)
-Fire Protection Organization (FTEC 101)
-Fire Behavior & Combustion (FTEC 103)
-Hazardous Materials 1 (FTEC 107)
- Successful completion of Investigation and Construction Technology Courses at Cuesta College:
-Principles of Investigation (CJ 210)
-Home Building- Floor/Wall Framing (CTCH 172)
-Basic Water Treatment (CTCH 176)
-Construction Management (CTCH 163)
-Materials of Construction (CTCH 250)
Employee of the Year, 2024: Fire Prevention, City of San Luis Obispo
- Participant in Landmark Education, including The Landmark Forum, The Landmark Advanced Course, The Communications Course: Access to Power, and the Success, Creativity and Velocity Seminars.
- Member of Pro Photo Digital Photography Club, San Luis Obispo, 2012.
- Fall 2004 Women's Cross Country Team, Allan Hancock Community College.
- Fall 2000 Assistant Water Polo Coach, St. Joseph High School Women’s Summer League, 1998-1999.
- Co-ed Junior Varsity Water Polo, Team Captain; Santa Maria High School.
- Fall 1996-1997 Women’s Swim Team, Spring 1995-Spring 1997.
- Santa Maria High School Swim Team - Awarded Most Improved for 1996 and 1997.
Timeline
Fire Inspector I
San Luis Obispo City Fire - (805)781-7250
01.2022 - Current
Administrative Assistant II
San Luis Obispo City Fire - (805)781-7250
09.2019 - 02.2022
Administrative Assistant
San Luis Obispo City Parks and Rec - (805)781-7250
06.2018 - 09.2019
Customer Service And Retail Sales Associate
San Luis Obispo Home Depot - (805)596-0857
05.2017 - 03.2019
Ranch Hand
Twenty Mile Farm - (805)714-4086
01.2017 - 03.2018
Refurbisher, Construction Worker, Springdale, UT
Yellow Dart Industries - (507)399-9712
11.2016 - 12.2016
Refurbisher
Independent/Self
09.2016 - 10.2016
Laboratory Manager
Sierra Vista Regional Medical Center-(805)546-7600
06.2014 - 07.2016
Product Photographer
From War To Peace - (805)545-0383
12.2010 - 03.2011
Course Supervisor
Landmark Education - (310)642-1997
03.2009 - 01.2011
Production Supervisor
Landmark Education - (310) 642-1997
01.2008 - 01.2009
California State Licensed Phlebotomist/Laboratory Assistant II
Tenet, Sierra Vista Regional Medical Center
09.2004 - 07.2016
Certified Phlebotomist
Catholic Healthcare West, Marian Medical Center
04.2001 - 06.2005
Bachelor of Science - Applied Nutrition Science
Cal Polytechnic State University
Associate of Arts - Liberal Arts
Allan Hancock Community College
High School Diploma -
Santa Maria Joint Union High School
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