Joelle Haddadin
Toronto,Canada
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to putting in these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Retail Associate Manager
Blue Botes
03.2023 - 02.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and balancing registers at the end of each shift.
- Increased sales through effective upselling techniques and in-depth product knowledge.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Human Resources Intern
SOS HR Solutions Kuwait
06.2022 - 09.2022
- Assisted with basic recruitment tasks, such as organizing candidate resumes and scheduling interviews.
- Helped with the onboarding process by preparing documents and setting up orientation sessions for new employees.
- Supported the team in keeping employee records organized and up-to-date.
- Answered simple employee questions about company policies and procedures with guidance from supervisors.
- Participated in team discussions and small HR projects to gain insight into topics like performance management and employee engagement.
- Learned how to use HR tools and software to support daily tasks.
Volunteer
Al Seef Hospital
07.2020 - 08.2020
- Helped organize patient charts
- Aided patients in admission and discharge
- Answered phone calls and stocked inventory
Volunteer Work
St. Mary's Catholic Secondary School
11.2021 - 12.2021
- Food was prepared, packaged, delivered and served to the homeless
- Cleaning and organizing homeless shelters
- Supervised food drives and assisted organizing clothing drives
Server
Byblos Uptown
01.2022 - 05.2022
- As a server at Byblos Uptown, my main responsibilities included greeting and seating guests, taking food and drink orders, delivering orders accurately and promptly, providing recommendations, ensuring guest satisfaction, handling payments, and maintaining a clean and organized dining area
- I also needed to have good communication skills, be attentive to guests' needs, and work efficiently as part of a team to create a positive dining experience
Host
MYTH
11.2022 - 02.2023
- Company Overview: Myth Restaurant
- As a host at Myth Restaurant, my primary role involves welcoming and greeting guests as they arrive, managing the waitlist, and seating guests in a timely and efficient manner
- I also coordinate with servers and other staff to ensure smooth operations, answer phone calls, handle reservations, and provide general assistance to guests as needed
- Customer service skills, organization, and the ability to work well under pressure are the essentials I had to make this a successful role for me
- Myth Restaurant
Babysitter/Caregiver
Care
09.2018 - 01.2021
- Cared for a boy and a girl, ages 6 and 9, for up to 10 hours, four days a week, while cooking, cleaning, playing with, and providing engaging and educational activities
- Tutored and advised children across different subjects such as Mathematics, Arabic/English classes, History, and Social studies
- Coordinated and openly communicated with parents to comprehend each child's unique needs and desires
Education
Bachelor Of Human Resources Management - Honours - Human Resource Management
York University
Toronto, ONSkills
- Leadership and team management
- customer service and communication
- adaptability and problem-solving
- administrative support experience
- organizational and multitasking skills
- works well under pressure
Languages
English
Native or Bilingual
Arabic
Full Professional
French
Limited Working
Timeline
Retail Associate Manager
Blue Botes
03.2023 - 02.2024
Host
MYTH
11.2022 - 02.2023
Human Resources Intern
SOS HR Solutions Kuwait
06.2022 - 09.2022
Server
Byblos Uptown
01.2022 - 05.2022
Volunteer Work
St. Mary's Catholic Secondary School
11.2021 - 12.2021
Volunteer
Al Seef Hospital
07.2020 - 08.2020
Babysitter/Caregiver
Care
09.2018 - 01.2021
Bachelor Of Human Resources Management - Honours - Human Resource Management
York University
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