Angel Conde
Delano
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
12
12
years of professional experience
Work History
Retail Associate Manager
T-Mobile
Springfield, MO
07.2025 - 11.2025
- Managed daily operations, ensuring high customer satisfaction and efficient service delivery.
- Trained and mentored new associates on sales techniques and store policies.
- Analyzed sales data to develop strategies for improving product placement and inventory management.
- Coordinated promotional events, enhancing store visibility and driving foot traffic.
Mobile Retail Expert
T-Mobile
East Windsor, NJ
11.2024 - 02.2025
- Troubleshot technical issues with customer's devices, ensuring positive experience.
- Resolved customer complaints professionally while adhering to company guidelines.
- Provided exceptional customer service by addressing questions and concerns promptly.
- Organized store shelves and storage areas for efficient access to products.
Verizon specialist
Best Buy
Princeton, NJ
08.2023 - 11.2024
- Mentored junior team members by providing guidance on best practices and professional development opportunities.
- Established relationships with key industry influencers, fostering strategic partnerships.
- Conducted market research to identify potential business opportunities and target audiences.
- Monitored performance metrics to evaluate success of marketing campaigns and adjust strategies accordingly.
Senior Game Advisor
GameStop
Ewing township, NJ
08.2021 - 07.2023
- Created engaging in-store displays that showcased featured products and promoted sales events.
- Performed daily cash handling tasks such as opening/closing registers and processing returns or exchanges.
- Trained new employees on company policies, procedures, and customer service standards.
- Maintained clean and organized store environment for both customers and employees.
Assistant Store Manager
Lids locker room
Lawrence township, NJ
01.2019 - 03.2020
- Developed and strengthened teams through thoughtful sales floor leadership and personnel management.
- Supervised and disciplined employees to reach performance targets.
- Rotated products following seasonal trends and styles according to company strategy.
- Collaborated with store manager to meet revenue goals.
- Interviewed, hired and terminated associates for fully-staffed store and customer satisfaction.
Crew Member
McDonald's
Lawrenceville, NJ
06.2013 - 08.2017
- Cleaned, swept, and mopped food preparation and FOH areas.
- Worked closely with managers and fellow crew members to prepare orders.
- Prepared hot, fresh food to meet brand standards.
- Prepared foods to menu standards, safety policies and company procedures.
Education
High School Diploma - High school requirements
Lawrence High School
Lawrence Township, NJ06.2017
Skills
- Brand representation
- Conflict resolution techniques
- Store operations
- Promotional campaign execution
- Goal setting and achievement
- Performance tracking
- Customer relationship building
- Upselling and cross selling
- Team collaboration and leadership
- Mobile technology expertise
- Cash handling accuracy
- Sales strategy implementation
- Time management efficiency
- Mobile analytics implementation
- Manage inventory
- Cleaning and sanitizing
- Goal driven
- Strong communication and interpersonal skills
- Multitasking
- Pricing strategy
- Product knowledge
- Team building
- Customer assistance
- Organizational skills
- Payment processing
Language
English Fluent
Spanish Fluent
Timeline
Retail Associate Manager
T-Mobile
07.2025 - 11.2025
Mobile Retail Expert
T-Mobile
11.2024 - 02.2025
Verizon specialist
Best Buy
08.2023 - 11.2024
Senior Game Advisor
GameStop
08.2021 - 07.2023
Assistant Store Manager
Lids locker room
01.2019 - 03.2020
Crew Member
McDonald's
06.2013 - 08.2017
High School Diploma - High school requirements
Lawrence High School