Summary
Overview
Work History
Education
Skills
Language
Timeline
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Angel Conde

Delano

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Overview

12
12
years of professional experience

Work History

Retail Associate Manager

T-Mobile
Springfield, MO
07.2025 - 11.2025
  • Managed daily operations, ensuring high customer satisfaction and efficient service delivery.
  • Trained and mentored new associates on sales techniques and store policies.
  • Analyzed sales data to develop strategies for improving product placement and inventory management.
  • Coordinated promotional events, enhancing store visibility and driving foot traffic.

Mobile Retail Expert

T-Mobile
East Windsor, NJ
11.2024 - 02.2025
  • Troubleshot technical issues with customer's devices, ensuring positive experience.
  • Resolved customer complaints professionally while adhering to company guidelines.
  • Provided exceptional customer service by addressing questions and concerns promptly.
  • Organized store shelves and storage areas for efficient access to products.

Verizon specialist

Best Buy
Princeton, NJ
08.2023 - 11.2024
  • Mentored junior team members by providing guidance on best practices and professional development opportunities.
  • Established relationships with key industry influencers, fostering strategic partnerships.
  • Conducted market research to identify potential business opportunities and target audiences.
  • Monitored performance metrics to evaluate success of marketing campaigns and adjust strategies accordingly.

Senior Game Advisor

GameStop
Ewing township, NJ
08.2021 - 07.2023
  • Created engaging in-store displays that showcased featured products and promoted sales events.
  • Performed daily cash handling tasks such as opening/closing registers and processing returns or exchanges.
  • Trained new employees on company policies, procedures, and customer service standards.
  • Maintained clean and organized store environment for both customers and employees.

Assistant Store Manager

Lids locker room
Lawrence township, NJ
01.2019 - 03.2020
  • Developed and strengthened teams through thoughtful sales floor leadership and personnel management.
  • Supervised and disciplined employees to reach performance targets.
  • Rotated products following seasonal trends and styles according to company strategy.
  • Collaborated with store manager to meet revenue goals.
  • Interviewed, hired and terminated associates for fully-staffed store and customer satisfaction.

Crew Member

McDonald's
Lawrenceville, NJ
06.2013 - 08.2017
  • Cleaned, swept, and mopped food preparation and FOH areas.
  • Worked closely with managers and fellow crew members to prepare orders.
  • Prepared hot, fresh food to meet brand standards.
  • Prepared foods to menu standards, safety policies and company procedures.

Education

High School Diploma - High school requirements

Lawrence High School
Lawrence Township, NJ
06.2017

Skills

  • Brand representation
  • Conflict resolution techniques
  • Store operations
  • Promotional campaign execution
  • Goal setting and achievement
  • Performance tracking
  • Customer relationship building
  • Upselling and cross selling
  • Team collaboration and leadership
  • Mobile technology expertise
  • Cash handling accuracy
  • Sales strategy implementation
  • Time management efficiency
  • Mobile analytics implementation
  • Manage inventory
  • Cleaning and sanitizing
  • Goal driven
  • Strong communication and interpersonal skills
  • Multitasking
  • Pricing strategy
  • Product knowledge
  • Team building
  • Customer assistance
  • Organizational skills
  • Payment processing

Language

English Fluent
Spanish Fluent

Timeline

Retail Associate Manager

T-Mobile
07.2025 - 11.2025

Mobile Retail Expert

T-Mobile
11.2024 - 02.2025

Verizon specialist

Best Buy
08.2023 - 11.2024

Senior Game Advisor

GameStop
08.2021 - 07.2023

Assistant Store Manager

Lids locker room
01.2019 - 03.2020

Crew Member

McDonald's
06.2013 - 08.2017

High School Diploma - High school requirements

Lawrence High School
Angel Conde