Joel Vijay
Toronto,ON
Summary
Detail-oriented and passionate Environmental Geography graduate equipped with a comprehensive understanding of geographical principles, environmental impact assessment, and sustainable development practices. Proficient in utilizing Geographic Information Systems (GIS) for mapping, data analysis and environmental policy analysis. Adept at integrating diverse environmental data sources and employing interdisciplinary knowledge to address complex environmental challenges. Strong communicator with a commitment to translating technical information into actionable insights for diverse audiences. Seeking to leverage academic expertise and practical skills to contribute meaningfully to environmental conservation, sustainable resource management, and impactful projects within a dynamic professional setting.
Overview
1
1
year of professional experience
Work History
Order Design Management Tech
Home Depot
05.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Sales Associate
Stuart Weitzman
11.2022 - 05.2023
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Bachelor of Arts - Environmental Geography
University of Toronto
Toronto, ON06.2024
High School Diploma -
Naparima College
Trinidad 05.2020
Skills
- Complaint Resolution
- GIS proficiency
- Environmental Impact Assessment Knowledge
- Understanding of sustainability principles and resource management
- Strong written and verbal communication skills for technical and non-technical audiences
- Focused on accomplishing both professional and organizational goals
Accomplishments
INDIAN CULTURAL CLUB
2018-2020
-Event coordinator
-Support club leaders
-Recruit new members
CRICKET/SPORTS CLUB
2013-2020
-Captain of the team
-Led multiple skill sessions
-Evaluate team mates performances, make improvements to team structure
MENTAL HEALTH CLUB- UNIVERSITY OF TORONTO
2023-PRESENT
-General Member
West Indian Students Association-UNIVERSITY OF TORONTO
2023-PRESENT
-General Member
Timeline
Order Design Management Tech
Home Depot
05.2023 - Current
Sales Associate
Stuart Weitzman
11.2022 - 05.2023
Bachelor of Arts - Environmental Geography
University of Toronto
High School Diploma -
Naparima College
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