JULIE KAMARASHAVU

Dedicated and knowledgeable customer service professional with extensive experience in the [Type] industry. Known for an outgoing and positive demeanor, I excel in establishing rapport with clients. My motivation lies in maintaining customer satisfaction and contributing to company success. Specializing in quality, speed, and process optimization, I always strive for excellence. With an articulate and energetic approach, I am results-oriented and have a passion for developing relationships, cultivating partnerships, and driving business growth.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Used Microsoft Excel to develop inventory tracking spreadsheets.