Joe Simpson
Cambridge
Summary
Sales focused Branch Manager at Carter Car and Truck with a proven track record in branch management and customer service. Enhanced client satisfaction and loyalty through effective relationship building and strategic sales initiatives, consistently exceeding performance goals. A dedicated team player skilled in client acquisition and time management, driving significant revenue growth.
Overview
11
11
years of professional experience
Work History
Branch Manager
Carter Car and Truck
Cambridge, ON
10.2014 - 06.2025
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Education
Associate of Arts - Police Foundations
Niagara College
Welland, ONSkills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Client relationship management
- Team player
- Goals and performance
- Client acquisition
Timeline
Branch Manager
Carter Car and Truck
10.2014 - 06.2025
Associate of Arts - Police Foundations
Niagara College