Jodie Cormier
Baden,Canada
Summary
Highly accomplished and results-driven District Manager with over 32 years of experience in iconic Canadian women's retail. Demonstrated expertise in leading multi-store teams, driving sustainable sales growth, and delivering exceptional customer experiences. Adept at fostering team development and operational excellence, I seek to bring my retail management expertise to Lululemon, contributing to the company's revenue growth and customer success. Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
33
33
years of professional experience
Work History
District Manager
Northern Reflections
Central Ontario, ON
01.2014 - Current
- Oversaw a portfolio of 24 women's retail stores, consistently achieving sales targets and improving gross margins through strategic initiatives.
- Led and mentored store managers to align with corporate goals, KPIs, and company standards, driving performance in sales, customer satisfaction, and team development.
- Conducted performance analysis to identify opportunities for revenue growth and margin improvement, resulting in significant increases across the district.
- Standardized operational practices and visual merchandising strategies across stores, ensuring consistency and adherence to corporate standards.
- Partnered with cross-functional teams, including marketing and merchandising, to deliver a seamless, customer-focused retail experience.
- Consistently surpassed KPIs by executing targeted promotions and providing comprehensive training to store teams on advanced sales techniques and upselling strategies.
- Promotional Strategy: Collaborated with cross-functional teams to design adn execute promotions store wide
- Visual Merchandising: Partnered with Senior Retail Visual Manager in visual an design to develop and implement storewide visual directives
- Project Managment: Led a market consolidation project, developing strategies and tactics to drive customer trafffic to open locations
- Works closely with Director of Retail in developing and implementing strategies adn tactics to help enhance customer experience and overall profitability of stores across the country
- Point-of-Sale (POS development and store rollout)
- New Store Openings: Coordinated and managed the successful opening of new store locationis
Senior Sales Manager
Northern Reflections
Waterloo, Ontario
01.1992 - 01.2014
- Managed daily operations of a multi-concept retail store, consistently exceeding sales targets and driving gross margin improvements
- Recruited, trained, and developed high-performing sales teams, promoting a culture of customer-centric service that cultivated repeat business and customer loyalty
- Improved operational efficiency through optimized inventory management, resulting in reduced shrinkage and improved stock availability
- Enhanced store presentation and customer engagement through effective visual merchandising and personalized service, driving stronger customer retention
Education
Bachelor of Recreation and Leisure -
Brock University
01.1992
Skills
- Multi-Store Management & Operations
- Sales Growth and Margin Optimization
- Leadership & Talent Development
- Customer Experience & Service Excellence
- Budgeting & P&L Management
- Promotional Strategy
- Visual Merchandising
- Project Management
- Point-of-Sale (POS development and store rollout)
- New Store Openings
- Performance Analysis & Reporting
- Cross-Functional Team Leadership & Collaboration
- Compliance Monitoring
- Operations Oversight
- Leadership Development
- Strategic Planning
- Sales management
- Conflict Management
Timeline
District Manager
Northern Reflections
01.2014 - Current
Senior Sales Manager
Northern Reflections
01.1992 - 01.2014
Bachelor of Recreation and Leisure -
Brock University
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