Jocelyne Moukahal
Windsor
Summary
Impactful Quality Manager with natural talents in process improvement, cost management and quality control. Safety-focused and forward-thinking with excellent time management and problem-solving abilities. Fluency in English and French.
Overview
9
9
years of professional experience
Work History
Early Childhood Educator Assistant
La Garderie Les Petites Mains
01.2024 - 06.2024
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day
- Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational material
- Maintained detailed records of each child''s progress, facilitating effective parent-teacher conferences focused on growth and improvement.
- Supported lead teacher with administrative tasks such as tracking attendance, and organizing classroom materials.
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Quality Manager
Bachsnacks
04.2023 - 09.2023
- Developed and implemented quality management systems to ensure compliance with customer requirements, including internal audit, customer feedback, records control, raw material inspection, supplier evaluation, top management reporting, training and improvement
- Supervised product performance in alignment with customer specifications and standards, ensuring strict adherence to the required quality standards within the quality management system
- Enforced the efficient implementation of corrective actions within the QMS to promptly rectify any identified issues or discrepancies
Quality Assurance Manager
Tanmia Agricultural Company
09.2022 - 04.2023
- Developed and implemented quality assurance policies and procedures, including internal audits of processes, products and systems
- Performed assessment of suppliers, root cause analysis of non-conforming materials or products, in order to identify areas for improvement and implement the necessary corrective actions
- Reviewed customer complaints and performed root cause analysis on non-conforming materials / products in order to develop corrective action plans
Quality Assurance Specialist
Tanmia Agricultural Company
08.2019 - 09.2022
- Developed and maintained quality assurance protocols and procedures
- Conducted regular internal audits to identify nonconforming issues, and performed root cause analysis of defects
- Evaluated test results for compliance and with applicable regulations and standards
- Investigated and addressed customer quality complaints
- Participated in supplier evaluation activities, including audits and assessments
Research and Development Executive
Tanmia Agricultural Company
10.2017 - 09.2019
- Developed and executed research strategies for product innovation opportunities
- Conducted market research to analyze customer needs and preferences
- Collected customer feedback to guide product development
- Identified potential partners and suppliers for materials
- Evaluated existing products for enhancement and discontinuation
Quality Control Inspector
Tanmia Agricultural Company
08.2015 - 08.2017
- Inspected products for defects and non-conformities and ensured conformance with customer specifications
- Monitored production processes, documented inspection results, and ensure quality standards were met
- Verified accuracy of product labels, including expiration dates and lot numbers
- Ensured workers compliance with safety regulations during the manufacturing
- Maintained records of nonconforming products and completed required corrective actions
Education
ISO 22000:2018 FSMS -
Sustainable Management Group
Beirut02.2019
Bachelor of Science - Biochemistry
Lebanese University
Beirut07.2013
Skills
- Analytical Mindset
- Continuous Improvement
- Excellent Researching Skills
- Team Training
- Problem-Solving Abilities
- Documentation Control
- Supplier Relationship Management
- Customer Service
Languages
Timeline
Early Childhood Educator Assistant
La Garderie Les Petites Mains
01.2024 - 06.2024
Quality Manager
Bachsnacks
04.2023 - 09.2023
Quality Assurance Manager
Tanmia Agricultural Company
09.2022 - 04.2023
Quality Assurance Specialist
Tanmia Agricultural Company
08.2019 - 09.2022
Research and Development Executive
Tanmia Agricultural Company
10.2017 - 09.2019
Quality Control Inspector
Tanmia Agricultural Company
08.2015 - 08.2017
ISO 22000:2018 FSMS -
Sustainable Management Group
Bachelor of Science - Biochemistry
Lebanese University
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