Jocelyn Monzon Diaz
Long Beach
Summary
Experienced Sales Associate known for building strong customer relationships and managing inventory effectively at Sunglass Hut. Skilled in Excel and QuickBooks for accurate financial reporting. Consistently maintained cash handling accuracy, enhancing sales performance and customer experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Sunglass Hut
Torrance
11.2024 - Current
- Foster relationships with over 50+ customers by providing sales information and assistance
- Answer multi-line phone system and transfer customers to appropriate departments
- Stock and organize physical inventory while managing inventory log with accuracy and efficiency enabling staff to locate and order additional merchandise as necessary
- Maintain cleanliness of sales floor providing a welcoming atmosphere for new and returning customers
- Update sales and inventory reports providing accurate financial sheets on a day-to-day basis
- Effectively handle cash transactions and maintain cash control procedures ensuring 98% accuracy of daily cash counts
Education
Bachelor of Science - Business Administration, Emphasis in Accountancy
California State University, Long Beach
05.2024
Skills
- Excel and Access
- Photoshop and PowerPoint
- Microsoft Word
- QuickBooks
Certification
- Excel Business Intelligence: Power Query
- Excel Business Intelligence: Data Modeling 101
- Data Analytics for Students
- Using Power BI with Excel
- Access basics for Excel Users
- From Excel to Tableau
- Learning Relational Databases
Extracurricular Activities
California Scholarship Federation, Historian,
- Captured and organized event documentation, ensuring accurate records for reporting and member engagement.
- Coordinated and scheduled volunteer events, showcasing planning, time management, and stakeholder coordination skills.
- Participated in weekly team meetings to strengthen collaboration, problem-solving, and group decision-making.
- Designed promotional materials to attract new participants, demonstrating effective outreach, communication, and marketing abilities.
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
Sunglass Hut
11.2024 - Current
Bachelor of Science - Business Administration, Emphasis in Accountancy
California State University, Long Beach