Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Hernandez

South Gate

Summary

Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work History

Ramp Agent

Mcgee
Los Angeles
06.2025 - Current
  • Offload and upload the planes for Hawaiian and Alaska.
  • Tow team
  • Wing walk

Driver

Uber
Downey
08.2017 - 09.2025
  • Driving and communicating with customers.

Delivery Driver

Amazon Flex
City of Industry
02.2022 - 04.2025
  • I currently work here. I make to drive to my work location 30 minutes before clock in and making sure I deliver every package with care. Here and there I interact with customers.

Eats Driver

Uber
Long Beach
04.2019 - 04.2025
  • Picking up food, drinks at liquor stores or items at different stores such as Walmart. Driving. Communicating. And getting to know people as well.

Ramp Agent

Alliance Ground International
Los Angeles
07.2024 - 11.2024
  • I work as a ramp agent. Certified for the loader. Belt loader. Tug. Knowledge to use Ld3 and Ld7s. I'm pretty experienced in a few areas now.

Waitress/Hostess

Hometown buffet
Bell
06.2011 - 11.2018
  • I started from the bottom as a line host. Then upgraded to cashier. Finally got my position as a waitress with overtime achieved. Tips were great. I got to interact with so many good people and families.

Education

Associate of Science - Criminal Justice

Long Beach City College
Long Beach, CA
08.2012 - 06.2017

Skills

  • Communications skills
  • Driving tugs, belt loader, loader
  • Airport experience
  • Drivering
  • Computer skills
  • Guest services
  • Customer service
  • Organization services
  • Cleaning
  • Leadership
  • Retail
  • Coaching
  • Aircraft loading
  • Equipment operation
  • Safety compliance
  • Ramp safety procedures
  • Customer relationship management
  • Time management
  • Vehicle inspection
  • Delivery coordination
  • Problem solving
  • Effective communication
  • Team collaboration
  • Adaptability to change
  • Attention to detail
  • Aircraft tug operation
  • Loading and unloading
  • Aircraft wingwalk

  • Team leadership
  • Aircraft greeting
  • Water service
  • Ground support
  • Baggage handling
  • Arrival/departure procedures
  • Ramp service

Timeline

Ramp Agent

Mcgee
06.2025 - Current

Ramp Agent

Alliance Ground International
07.2024 - 11.2024

Delivery Driver

Amazon Flex
02.2022 - 04.2025

Eats Driver

Uber
04.2019 - 04.2025

Driver

Uber
08.2017 - 09.2025

Associate of Science - Criminal Justice

Long Beach City College
08.2012 - 06.2017

Waitress/Hostess

Hometown buffet
06.2011 - 11.2018
Jocelyn Hernandez