Jocelyn Flores Gomez
Orange Cove
Summary
Dedicated professional with a proven track record at Sierra View Homes, excelling in elderly care and customer service. Demonstrates exceptional time management and problem-solving abilities, enhancing patient wellbeing. Known for dependability and a flexible approach, adept at multitasking and organization, ensuring high levels of accuracy and customer satisfaction.
Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
Sierra View Homes
Reedley
07.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Collaborated with healthcare team members to provide comprehensive care plans for each patient.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Cashier
Las Espuelas
Reedley
03.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
Los Potrillos
Woodlake
05.2017 - 09.2019
- Processed transactions by calculating purchase totals and collecting payments.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Maintained accurate records on all transactions, payments, and correspondence with vendors, ensuring transparency and compliance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Greeted visitors and provided them with assistance.
Education
High School Diploma -
Orange Cove High School
Orange Cove, CA06.2023
Certified Nursing Assistant
Sanger VROP
Sanger, CASkills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Flexible Schedule
- Telephone skills
- Scheduling appointments
- Professional and polished presentation
- Positive and professional
Certification
- CNA - Certified Nursing Assistant
- CPR
Languages
4
Skills
Timeline
Caregiver
Sierra View Homes
07.2023 - Current
Cashier
Las Espuelas
03.2023 - 07.2023
Receptionist
Los Potrillos
05.2017 - 09.2019
High School Diploma -
Orange Cove High School
Certified Nursing Assistant
Sanger VROP