Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Aquino

Winnetka

Summary

Dynamic Shift Leader at Yogurtland with a proven track record in team motivation and customer service management. Expert in cash handling and inventory management, enhancing operational efficiency and customer satisfaction. Recognized for fostering a positive work environment and effectively addressing challenges to drive team performance and profitability.

Overview

2
2
years of professional experience

Work History

Shift Leader

Yogurtland
10.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Bachelor of Science - DMS (Diagnostic Medical Sonographer)

American Medical Science Center
Glendale, CA
02-2027

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Strong verbal and written communication
  • Inventory counts
  • Flexible schedule
  • Team motivation

Timeline

Shift Leader

Yogurtland
10.2023 - Current

Bachelor of Science - DMS (Diagnostic Medical Sonographer)

American Medical Science Center
Jocelyn Aquino