JOCELIN MENDEZ
Santa Ana,CA
Overview
7
7
years of professional experience
Work History
CUSTOMER SERVICE CASHIER
Spectra Food Services & Hospitality
06.2022 - Current
- Keeping a positive impression to customers while processing sales transactions
- Organize and keep track of inventory for ongoing events
- Answer and handle customers questions and complains
- Build loyal clientele through friendly interactions and consistent appreciation.
VOLUNTEER
Our Lady of Guadalupe
11.2017 - Current
- Attend weekly mass and events
- Assisted with coordinating grounds maintenance to keep church looking professional
- Provided help with costumes and/or makeup necessities for annual plays and parades
- Kitchen assistance on monthly open community dinner.
PUBLIC WORKS AND FINANCE INTERN
City of Orange
03.2024 - 05.2024
- Public Works- Worked alongside the Administrative team of the City of Orange in specific projects while scanning and organizing department files.
- Finance- Understanding and exploring the ins and outs of the Finance Department by shadowing the Director of Finance and meeting the office divisions.
SALES REPRESENTATIVE
Vector Marketing Company, CUTCO
10.2022 - 04.2023
- Responsible of making one-on-one appointments with customers
- Allowing customers to have an inclusive view on the product
- Developed key customer relationships to increase sales
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Generated new leads through networking and attending industry events.
Education
BBA - Business Administration And Accounting
Chapman University
Orange, CA05.2025
High School Diploma -
Century High School
Santa Ana, CA05.2021
Skills
- Work Task Prioritization
- Customer Service and Assistance
- Verbal and Written Communication
- Administrative Support
- Proficient in Word, Excel and Powerpoint
- Fluent in English and Spanish
Timeline
PUBLIC WORKS AND FINANCE INTERN
City of Orange
03.2024 - 05.2024
SALES REPRESENTATIVE
Vector Marketing Company, CUTCO
10.2022 - 04.2023
CUSTOMER SERVICE CASHIER
Spectra Food Services & Hospitality
06.2022 - Current
VOLUNTEER
Our Lady of Guadalupe
11.2017 - Current
BBA - Business Administration And Accounting
Chapman University
High School Diploma -
Century High School