Eric Mendoza
Santa ana,CA
Summary
Dynamic and results-driven professional with extensive experience in the hospitality industry, notably at Jazz Kitchen. Proven ability to foster customer relationships and ensure compliance with health standards. Skilled in food inspection and team support, consistently enhancing guest experiences through effective communication and leadership.
Overview
14
14
years of professional experience
Work History
Server
Jazz Kitchen
10.2022 - Current
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Supervisor
Curative Medical
12.2020 - 09.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
Server
Naples Ristorante E Pizzeria
03.2018 - 02.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Rainforest Cafe
12.2011 - 05.2018
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Orange High School
Orange, CA06.2010
Skills
- Hostess support
- Daily specials memorization
- Food inspection
- Team member support
Timeline
Server
Jazz Kitchen
10.2022 - Current
Supervisor
Curative Medical
12.2020 - 09.2022
Server
Naples Ristorante E Pizzeria
03.2018 - 02.2020
Server
Rainforest Cafe
12.2011 - 05.2018
High School Diploma -
Orange High School
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