Jocelin Gonzalez
San Bernardino,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
10
10
years of professional experience
Work History
Receive Associate
Aldi Distribution Center
09.2023 - Current
- Organized product in correct locations following first in, first out rotation
- Restocked products and rotated items according to standard procedures
- Utilized forklift or pallet truck to load, unload, transport and store goods
- Verified orders by comparing names and quantity of items packaged with shipping documents
- Loaded pallets of product onto trailers ensuring the weight was balanced
Independent Contractor
Attorney Logistics
08.2018 - Current
- Contacted client and reviewed information necessary to speed up consultation process
- Conducted patient intake process by accurately recording medical histories, photos, photocopies and relevant information for their case
- Conducted hospital visits and home visits to gather information
- Guided clients through related intake forms and answered simple follow up questions
Process Assistant
Amazon
05.2018 - 05.2023
- Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes
- Employed statistical analysis to pinpoint production process gaps and collaborated with management to implement practical improvements
- Verified documents and analyzed data in response to queries regarding process applications
- Notified leaders regarding attendance tracking and additional pertinent information relating to achievement of effective training
- Facilitated orientation and training classes to communicate policies and procedures to new hires
- Worked with subject matter experts to validate relevancy of content
- Monitored training effectiveness through observation and metrics analysis
- Provided constructive feedback and positive reinforcement to keep trainees motivated
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training
- Managed learning experience consistent with company philosophy and company-wide strategies
Specimen Collector
Southwest Labs
08.2021 - 04.2022
- Gathered biological samples for laboratory tests
- Labeled and numbered specimens for accurate recordkeeping and testing
- Prepared specimens for in-house testing and for transport to off-site to reference laboratories
- Captured client and specimen data electronically to build and update files
- Interpreted test results and determined need for retesting
- Maintained compliance with standards for patient confidentiality, work accuracy and infection control
- Received and routed results to proper personnel
Barista
Tierra Mia Coffee
02.2015 - 03.2018
- Created hand-crafted beverages based upon customer preferences
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Provided customers with product details, coffee blends and preparation descriptions
- Restocked product displays based on demand and projected sales
- Checked brewing equipment for proper functionality
- Utilized POS system to receive and process customer payments
- Managed rush of customers daily with efficient, levelheaded customer service
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Followed health, safety and sanitation guidelines to pass state inspections
Education
Some College -
Cerritos College
Norwalk, CAHigh School Diploma -
Compton High School
Compton, CA06.2014
Skills
- Microsoft Office
- Customer Service
- Bilingual in Spanish and English
Timeline
Receive Associate
Aldi Distribution Center
09.2023 - Current
Specimen Collector
Southwest Labs
08.2021 - 04.2022
Independent Contractor
Attorney Logistics
08.2018 - Current
Process Assistant
Amazon
05.2018 - 05.2023
Barista
Tierra Mia Coffee
02.2015 - 03.2018
High School Diploma -
Compton High School
Some College -
Cerritos College
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