Jobanpreet Singh
Milton,ON
Summary
Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Overview
1
1
year of professional experience
Work History
Frozen Dairy Associate
Walmart
10.2023 - Current
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Maintained a clean and organized work area, adhering to company safety standards and sanitation guidelines.
- Maximized sales opportunities by keeping shelves fully stocked during peak hours of operation.
- Collaborated with team members for efficient workflow and timely order fulfillment.
- Enhanced customer satisfaction by providing excellent service and product knowledge.
Driver
Lets Get Moving
09.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Customer Experience Associate
D MART
- Providing excellent customer service by greeting all customers, assisting customers by promoting services and products, zoning of the area assigned, and teamwork with other associates to maintain sales floor coverage.
Customer Support Executive
VISHAL MEGA MART
- Making calls to distributors/customers, following up to ensure that appropriate actions were taken on customers' requests, pitching for offerings provided, and handling complaints.
Education
High School -
Diploma - Mechanical Technician
Skills
- Product Knowledge
- Relationship Building
- Customer Relations
- Teamwork and Collaboration
- Customer Data Confidentiality
- Customer Service
- Flexible Schedule
- Punctual and Reliable
- Order picking and processing
Availability
Monday – Sunday, able to work on Holidays on preference.
Timeline
Driver
Lets Get Moving
09.2024 - Current
Frozen Dairy Associate
Walmart
10.2023 - Current
Customer Experience Associate
D MART
Customer Support Executive
VISHAL MEGA MART
High School -
Diploma - Mechanical Technician
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