Hi, I’m
JoAnne Rich
Powassan,ON
Summary
Dedicated personal support worker with extensive experience at Eastholme, Home for the Aged, excelling in dementia care and emotional support. Proven ability to enhance patient comfort and safety through compassionate assistance and effective behavioral management. Committed to maintaining professional boundaries while ensuring dignity and respect for all residents.
Overview
27
years of professional experience
1
Certification
Work History
Eastholme, HJome for the Aged
BSO PSW
04.2024 - Current
Job overview
- Managed challenging behaviors displayed by dementia or Alzheimer's residents using appropriate interventions and communication techniques.
- Participated in ongoing professional development to stay current on best practices in the field of personal support work, ensuring the highest quality of care for residents.
Eastholme, Home for the Aged
PSW
12.2021 - 04.2024
Job overview
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
Eastholme, Home for the Aged
Dietary Aide
01.2015 - 12.2021
Job overview
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Eastholme, Home for the Aged
PSW
11.1997 - 01.2015
Job overview
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Maintained clients'' dignity by providing discreet assistance with personal hygiene tasks, such as toileting and incontinence care.
Education
Seneca College of Applied Arts And TechnologyNorth York, Ontatio
from Personal Support Worker
12-2024
University Overview
- Honour Roll
Canadore College of Applied Arts And TechnologyNorth Bay
from Food Service Certificate
12-2014
Canadore College of Applied Arts And TechnologyNorth Bay, ON
from Palliative Care Certificate
05-2011
Skills
- Emotional support
- Compassionate care
- Personal hygiene assistance
- Dementia care
- Nutrition support
- Palliative care
- Mobility assistance
- Toileting support
- Professional boundaries
- Adaptable approach
- Fall prevention
- Time management
- Strong ethics
- Respectful and compassionate
- Verbal and written communication skills
- Problem-solving
- Team collaboration
- Behavioral management
- Care plan management
- Dependable and responsible
Languages
English
Certification
PAC(Positive approaches to Care)-2024
GPA (Gentle Persuasive Approaches)-2024
LDJ (Living the Dementia Journey)-2022
Dementiabilty-2024
Ufirst-2024
BSO Foundations-2024
MHFA (Mental Health first Aid) for seniors-2025
Smart Serve-2025
Food Handlers Certificate-expires in October 2025
Prep LTC-preceptor-2023
Palliative Care -All in Training -2023
Fundamentals in Palliative Care-2023
Applications in Palliative Care-2024
Indigenous Cultural Training- 2024
Timeline
BSO PSW
Eastholme, HJome for the Aged
04.2024 - Current
PSW
Eastholme, Home for the Aged
12.2021 - 04.2024
Dietary Aide
Eastholme, Home for the Aged
01.2015 - 12.2021
PSW
Eastholme, Home for the Aged
11.1997 - 01.2015
Seneca College of Applied Arts And Technology
from Personal Support Worker
Canadore College of Applied Arts And Technology
from Food Service Certificate
Canadore College of Applied Arts And Technology
from Palliative Care Certificate
Similar Profiles
SIARA SIBALSIARA SIBAL
Personal Support Worker at Eastholme Home For The AgedPersonal Support Worker at Eastholme Home For The Aged
Komalpreet Kaur .Komalpreet Kaur .
Personal Support Worker at Eastholme Home For The AgedPersonal Support Worker at Eastholme Home For The Aged
ABIGAIL OKEHABIGAIL OKEH
Personal Support Worker(PSW)Volunteer at Eastholme Home For The AgedPersonal Support Worker(PSW)Volunteer at Eastholme Home For The Aged
Daniel DiverDaniel Diver
Refrigeration and Air Conditioning Technician at AinsworthRefrigeration and Air Conditioning Technician at Ainsworth
Derek OsborneDerek Osborne
Lumber Yard Manager at GoodfellowLumber Yard Manager at Goodfellow