Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joanne Perdomo

Houston,TX

Summary

Innovative hard worker with over 5+ years experience in customer service and other client-facing roles. Strong leadership in both professional and extra-curricular settings, skilled in enthusiasm and team motivation. Ecient and driven, proving knowledge of team building and branding. Result-oriented in driving operational excellence and business growth. Proven track record of inspiring and leading high-performing teams to exceed targets and customer expectations. Experienced in developing and executing strategic plans to optimize workow and improve processes. Bringing joy and satisfaction to customers is goal number 1.

Overview

4
4
years of professional experience

Work History

Server/ Host

Olive Garden
02.2021 - 08.2024
  • Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously
  • Handled customer complaints professionally while utilizing problem solving skills to resolve issues

Leasing Agent

Creative Property Management Co.
05.2023 - 01.2024
  • Processed applications quickly and eciently while adhering to all fair housing regulations
  • Inspected apartments prior to move-in and upon move-out, documenting any damage or cleanliness issues
  • Enhanced tenant satisfaction by addressing concerns and providing timely solutions.

Education

Diploma -

International Leadership Of Texas HS
Houston, TX
05.2023

Skills

  • Leadership
  • Team work
  • Problem solving
  • Time management
  • Exceptional customer service
  • Guest engagement

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Leasing Agent

Creative Property Management Co.
05.2023 - 01.2024

Server/ Host

Olive Garden
02.2021 - 08.2024

Diploma -

International Leadership Of Texas HS

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Joanne Perdomo