Joanna Villegas
Pasadena,CA
Summary
Detail-oriented baker with proven expertise in food safety, allergen awareness, and quality control. Committed to maintaining high standards in bread making and pastry production.
Overview
15
15
years of professional experience
Work History
Baker
Penny Oven
Eagle Rock, CA
07.2025 - 05.2026
- Prepared various baked goods following established recipes and techniques.
- Maintained cleanliness and organization of workstations for efficient operations.
- Monitored ingredient inventory, ensuring timely restocking to meet production needs.
- Assisted in mixing, kneading, and baking dough for breads and pastries.
- Adapted quickly to changing demands, maintaining high-quality standards in all products.
Pizza Production
Bottega Louie
Los Angeles, CA
07.2022 - 08.2025
- Responsible for mixing, proofing, scaling, and rolling dough for pizza.
- Fulfilled the quota of two locations for pizza dough, totaling 300+ pizzas daily.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed to maintain the flow of dough fresh by enforcing FIFO, and Kitchen Safe Practices.
Baker
La Monarca Bakery
Commerce, CA
02.2022 - 06.2022
- Enhanced product presentation by applying decorative finishes on baked items.
- Responsible for fulfilling catering orders, filling the display cases, and baking off baked goods.
- Produced consistently high-quality baked goods for customers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Also assisted FOH as barista, and cashier.
Cashier
El Rancherito
Reseda, CA
05.2020 - 02.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Monitored compliance with health and safety regulations within the store environment, during COVID.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Took phone orders, packed to-go orders, and walk in orders while adhering to safety protocols.
Baker/Manager of Food Preparation
Black Bear Diner
Tarzana, CA
01.2018 - 03.2020
- Streamlined inventory management processes to reduce waste and optimize ingredient usage.
- Collaborated with kitchen staff to enhance menu offerings through innovative baked goods.
- Led team meetings to discuss production goals, address challenges, and foster collaboration among staff.
- Oversaw sanitation practices in compliance with health regulations, ensuring a safe work environment.
- Responsible for filling out the pastry case daily, and ensuring FOH had fresh product to serve guests.
Supervisor
Spencer's Gifts
Northridge, CA
08.2015 - 05.2018
- Supervised daily operations, ensuring compliance with company policies and standards.
- Trained and mentored staff, enhancing team performance and productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Resolved customer issues promptly, improving overall satisfaction rating.
- Followed Loss Prevention protocols.
Manager
Mrs. Fields Bakery Cafe
Northridge, CA
11.2011 - 04.2018
- Supervised daily operations to ensure optimal service quality and customer satisfaction.
- Implemented training programs for staff to enhance product knowledge and service skills.
- Coordinated team schedules to maximize productivity during peak hours and events.
- Developed marketing strategies that increased foot traffic and promoted seasonal offerings.
Education
California State University, Northridge
NorthridgeSkills
- Food safety and sanitation
- Attention to detail
- Quality control
- Allergen awareness
- Batter and filling preparation
- Bread making
Languages
English
Spanish
Timeline
Baker
Penny Oven
07.2025 - 05.2026
Pizza Production
Bottega Louie
07.2022 - 08.2025
Baker
La Monarca Bakery
02.2022 - 06.2022
Cashier
El Rancherito
05.2020 - 02.2021
Baker/Manager of Food Preparation
Black Bear Diner
01.2018 - 03.2020
Supervisor
Spencer's Gifts
08.2015 - 05.2018
Manager
Mrs. Fields Bakery Cafe
11.2011 - 04.2018
California State University, Northridge