Daniela Aleman
Pasadena
Summary
I have received my associates in Psychology at Pasadena City College, having learned meaningful and important fundamentals not only in psychology but in Sociology and Ethnic Studies. From Pasadena City College graduated with honors, receiving two additional awards for excellence in Ethnic Studies and Sociology courses.
Overview
1
1
year of professional experience
Work History
Play Facilitator
Kidspace Children's Museum
06.2023 - 10.2023
- When working at Kidspace I was expected to have ongoing interactions with guests, both children and parents.
- Responsible for creating an immersive and welcoming environment, displaying organizations goal of educational and learning based play.
- Improved customer service skills, with ability to interact with diverse group of guests both children and adults.
- Fast paced environment and high population of guests in the museum, allowed for improvement of professionalism and discipline.
- Learned how operate in emergency situations, remaining calm and collaborating with fellow facilitators to diffuse situations.
- Passionate about learning and committed to continual improvement.
- Developed strong relationships with families to encourage enjoyable and memorable experiences for families
- Helped communicate timings and logistics for on-site events, ensuring smooth operation and positive experiences for all participants.
- Gained meaningful experiences working with foster children in special private events hosted by the city of Pasadena.
Fast Food Cashier
El Pollo Loco
09.2022 - 05.2023
- Gained hands-on experience in customer service and food operations by managing multiple responsibilities effectively.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Trained on coming employee's, displaying organizations objectives and job responsibilities to newcomers.
Education
Associate's degree - Psychology
Pasadena City College
Pasadena, CA06.2024
Skills
- POS
- Customer service
- Time management
- Serving
- Food handling
- Experience with children (4 years)
- Teaching (3 years)
- Restaurant experience
- Cashiering
- Cash handling
- Communication skills
- Food service
- Food preparation
- Food safety
- Hospitality
- Childcare
- Bilingual
- Leadership
- Self-awareness
- Active learning
- Motivational skills
- Growth mindset
- Inclusivity
- Safety awareness
- Child supervision
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Play Facilitator
Kidspace Children's Museum
06.2023 - 10.2023
Fast Food Cashier
El Pollo Loco
09.2022 - 05.2023
Associate's degree - Psychology
Pasadena City College
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