JOAN READE
Licenced Paralegal
Toronto,ON
Summary
Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change. A diligent, quick-study and compassionate legal professional who successfully completed the Paralegal Diploma Program at Humber College, and graduated top of the class, acquiring a spot on the Dean’s List. Additionally, completed field placement at a personal injury law firm, working and building relationships with staff members, whilst gaining experience in undertakings and written communication, completing tasks efficiently and effectively, and in a timely manner. Extensive experience working in a client service relations setting, whilst collaborating with multidisciplinary teams within a group of companies.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Program Coordinator
Working for Change
Toronto, ON
08.2020 - 12.2020
- Assisted in creating and conducting programs and projects for participants
- Administrative duties, Scheduled meeting, created resumes, emailed clients
- Facilitated connection to resources, supporting clients
- Tracked course registrations and class lists for attendance.
Student Field Placement
Personal Injury Law
Toronto, ON
04.2019 - 05.2019
- Requesting client files, renaming and filing electronically
- Sending 3rd party notice letters, creating general correspondence
- Follow-up on undertaking charts
- Send payments to a variety of facilities in exchange for records
- Collected, arranged and input information into database system.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
- Prepared variety of different written communications, reports and documents.
- Collaborated with team members to achieve target results.
Professional Organizer
My Style La Vie
Toronto, ON
04.2011 - 01.2016
- Home and business organizing
- Implementing home and business systems of organization
- Advising on de-cluttering methods, and time-management skills
Client Services
Regus
Toronto, ON
11.2007 - 01.2010
- Provided administrative services for over 15 professionals such as Lawyers, Paralegals, Corporate Managers, Business Owners, and IT Professionals
- Scheduled and booked meeting rooms, video-conferencing, and composed contracts for multiple companies.
- Administration, managed ongoing telephone, computer, and Internet installations for enterprise-class IT and connectivity, and provided troubleshooting support to clients on an ongoing basis.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
Education
Paralegal Diploma -
Humber College
09.2017 - 06.2019
Interior Design Diploma - Interior Design
The Art Institute of Vancouver
09.2013 - 12.2014
Entrepreneurial Program -
Toronto Business Development Centre
03.2011 - 01.2012
Skills
Excellent Communicator: In both verbal and written formats, with the ability to easily develop a rapport with a diverse group of individualsStrong Work Ethic: Motivated self-starter, who works with drive and integrity; confident and dependableAdministration: Interpersonal and clients service skills with excellent organization and prioritizing skills; collaborative team player; able to simultaneously coordinate several project tasks in a fast-paced and constantly changing environment, providing immediate resolutions for all customer queries and complaintsAlternative Dispute Resolution: 40 HoursComputer KnowledgeMS Word, Excel, PowerPoint, Internet applications, Legal systems, and programs: Primafact, TimeMatters, Tracument, WestlawNext Canada, LexisNexis, CanLII, and Quicklaw
Service recommendations
Account management
Fluent in legal terminology
Legal Research
Writing and editing
Affiliations
Member, Law Society of Ontario
Member, Ontario Paralegal Association
Certification
Licensed Paralegal
Timeline
Licensed Paralegal
04-2021
Program Coordinator
Working for Change
08.2020 - 12.2020
Student Field Placement
Personal Injury Law
04.2019 - 05.2019
Paralegal Diploma -
Humber College
09.2017 - 06.2019
Interior Design Diploma - Interior Design
The Art Institute of Vancouver
09.2013 - 12.2014
Professional Organizer
My Style La Vie
04.2011 - 01.2016
Entrepreneurial Program -
Toronto Business Development Centre
03.2011 - 01.2012
Client Services
Regus
11.2007 - 01.2010