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Joan Kasule
STATE_CA
Summary
Dedicated and results-oriented professional committed to innovation and motivation. Exceptional communication and interpersonal skills complemented by proven advocacy, leadership, facilitation, and organizational abilities. Consistently dynamic and adaptable, with a quick learning aptitude that enhances performance in diverse environments. Fluent in English, prepared to contribute effectively to team success and drive organizational goals.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Child and Youth Worker
Unified Social Services
01.2026 - Current
- Implement engaging programs and activities like recreation activities to promote positive development to children and youths.
- Mentoring, providing guidance and emotional support
- Documentation
- Meal preparation and performing household chores.
Commercial Cleaner
Matt's Janitorial
01.2023 - 04.2026
- Achieved immaculate floor conditions through diligent sweeping and mopping efforts. Improved aesthetic appeal of facilities by consistently performing vacuuming and maintenance tasks. Enhanced cleanliness standards by executing routine floor maintenance activities.
- Achieved a pristine environment through diligent dusting and polishing of assigned spaces. Facilitated efficient waste management by collecting and disposing of garbage appropriately.
- Maintained cleanliness and hygiene standards in commercial and residential spaces to enhance client satisfaction.
- Ensured operational efficiency by restocking essential supplies, such as toiletries and cleaning materials.
- Generated and delivered timely reports to supervisor, ensuring informed decision-making.
- Supervised daily cleaning operations, ensuring adherence to safety and hygiene standards.
- Trained and mentored cleaning staff on efficient practices and equipment usage.
- Coordinated with management to address client feedback and improve service delivery.
Administrator
Brand one Advertising Company Ltd.
01.2021 - 01.2023
- Managed visitor reception by overseeing registration processes and escorting individuals to designated offices.
- Implemented cleaning protocols to maintain a tidy and professional office environment.
- Executed updates of client information to enhance service delivery and client satisfaction.
- Organized and optimized marketing materials, including brochures and magazines, for client presentations.
- Handled phone call reception and ensured prompt responses to maintain effective communication.
Education
Bachelor's Degree, Hospitality -
Makerere University
Kampala, Uganda01-2012
Skills
- Needs analysis
- Collaborative teamwork
- Maintaining confidentiality
- Fundamental computer skills
- Self-directed work
- Effective communication
Languages
English
Full Professional
Certification
- Driver's Licence (Class 5)
- Workplace Hazardous Materials System (WHMIS) – 2024
- Food Handler's Certificate
- Standard Level First Aid/CPR
- Leadership Development Workshop Management Training Research and consultancy services. (MARS). - 2018
Timeline
Child and Youth Worker
Unified Social Services
01.2026 - Current
Commercial Cleaner
Matt's Janitorial
01.2023 - 04.2026
Administrator
Brand one Advertising Company Ltd.
01.2021 - 01.2023
Bachelor's Degree, Hospitality -
Makerere University