Concession Worker
Edmonton Elks Football Club
05.2024 - Current
- Responded to customer complaints to help resolve issues.
- Maintained clean, organized workspace according to operational standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Communicated stand offerings and answered guest questions regarding orders.
- Consistently provided friendly service to promote better customer engagement.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Used cash register to tender change and process cash and credit card payments.