Macy Olsen
Calgary,AB
Summary
Organized professional with extensive experience in fast-paced environments. Expertise in time management and team collaboration, driving smooth operations and enhancing customer experiences. Actively seeking a part-time or full-time role alongside my current part-time position at the Plaza Theatre.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Concession Worker
The Plaza
Calgary, Alberta
11.2025 - Current
- Operated POS to efficiently take orders and process transactions.
- Operated popcorn machine to prepare fresh popcorn for customers.
- Cleaned theatre and foyer after each movie to maintain a welcoming environment.
- Restocked drink fridges, candy, and popcorn to ensure product availability for customers.
Server
Korilla BBQ
Calgary, Alberta
10.2023 - 11.2024
- Processed orders and operated POS to facilitate efficient customer transactions.
- Memorized menu to provide accurate explanations and tailored recommendations to enhance customer experience.
- Anticipated customer needs and checked for allergies to ensure a safe dining experience.
- Efficiently communicated with the BOH.
- Achieved Pro-Serve certification to ensure responsible alcohol service.
Barista
Starbucks
Lethbridge, Alberta
05.2022 - 07.2023
- Worked at the bar, making a large variety of drinks quickly and efficiently at a high volume location.
- Managed drive-thru service, ensuring timely order fulfillment for customers.
- Operated the oven & regularly brewed fresh coffee.
- Operated the POS and took orders in the café.
Production Worker
Value Village
Lethbridge, Alberta
07.2020 - 05.2021
- Sorted and priced 4,500lb of donations daily, ensuring accessible and appealing shoe selection.
- Prepared items for sales floor by cleaning and organizing, enhancing visual merchandising.
- Maintained organized presentation of merchandise on shelves, facilitating easy customer access.
Education
Film And Video Production
Southern Alberta Institute of Technology
Calgary, AB12-2026
Skills
- POS system operation
- Customer service
- Time management
- Team collaboration
- Effective communication
- Dependable and punctual
Certification
ProServe
Timeline
Concession Worker
The Plaza
11.2025 - Current
Server
Korilla BBQ
10.2023 - 11.2024
Barista
Starbucks
05.2022 - 07.2023
Production Worker
Value Village
07.2020 - 05.2021
Film And Video Production
Southern Alberta Institute of Technology