John Clausen

• formed oil changes, tire rotations, and other preventative maintenance services according to Valvoline's procedures and standards.

• Conducted fluid exchanges and inspections of filters, belts, hoses, and other key components

• Maintained a clean, safe and organized work environment. Following state and federal guidelines for hazardous waste disposal.

• Maintained a high level of customer service, including greeting customers, answering questions, and providing recommendations for additional services

• Followed safety protocols and guidelines to ensure a safe working environment.

• Solved Issues caused by unique situations with attention to detail, avoiding costly damage and possible claims.

• Responsibilities included; installing new signs as well as retrofitting old signs with new technology
• Diagnosing and repairing broken signs demonstrating excellent problem solving skills along with the ability to follow instructions.
• Laying vinyl for the production of signs as well as cutting and shaping acrylic and panaflex with precision and attention to detail
• Used a variety of tools to accomplish the above tasks, including hand and power tools
• Assisted with installation and repair of electrical components, including wiring and lighting.
• Worked in diverse types of weather and ground conditions.
• Diagnosed problems with various types of signs by applying technical knowledge and troubleshooting skills.

• Responded to client tickets/requests in a timely manner
• Assisted in various projects, with a vast array of responsibilities, adapting to many different jobs as required
• Packaged and shipped orders from our ebay store
• I am familiar with Freshdesk, Active Directory, and G-suite, among others.
• Provided basic end-user troubleshooting and desktop support.
• Installed, modified, and repaired software and hardware to resolve technical issues.
• Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
• Created user accounts and assigned permissions.
• Installed, configured and maintained computer systems and network connections.

• Unload/load trailers, lifting up to 70+lbs, Remembering and following safety guidelines such as The 8 Keys or Lifting and lowering, and avoiding slips and falls.
• Collaborated with other package handlers to provide prompt and accurate delivery of orders.
• Assembled, sealed, and loaded packages into correct trucks.

• Duties include everything to keeping an upscale property looking presentable, including weeding, trimming, mowing, watering, designing and planting gardens, pest control, building and maintaining pathways, installing waterlines and sprinklers, etc.

• Duties included general administrative work, Checking guests in/out, Handling Electronic Processing of payments after posting said payments to guest profiles
• Filing paperwork, Handling Cash, Booking reservations for guests either over the phone or in person
• Assisting other front desk clerks as the need arose.

• Duties include but not limiting to, opening/closing store, receiving new stock, Stocking, Working the register, Cut Counter, Supervising, and other store, Team Member and managerial requirements.
• Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
• Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.