Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anthony Preciado

Gardena

Summary

Dynamic Senior Technician at Valvoline Instant Oil Change with a proven track record in troubleshooting and process improvement. Adept at mentoring teams and enhancing customer rapport, I implemented strategies that reduced downtime and improved operational efficiency. Committed to safety and exceptional service, I consistently exceeded client expectations through effective communication and technical expertise.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Technician

Valvoline Instant Oil Change
12.2024 - Current
  • Oversaw equipment maintenance and repair, ensuring optimal performance and uptime.
  • Mentored junior technicians, enhancing team skills and knowledge retention.
  • Implemented process improvements, reducing downtime and increasing operational efficiency.
  • Developed troubleshooting protocols for complex technical issues, improving resolution times.
  • Analyzed performance data to identify trends and drive strategic decision-making processes.
  • Monitored and enforced safety measures to mitigate hazards.
  • Provided exceptional customer support, resolving technical issues quickly and efficiently.
  • Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
  • Completed preventive maintenance on set schedules.

Pest Control Technician

Pest R Us
09.2023 - 10.2024
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Drove to customer residences and places of business to inspect for pests.
  • Expanded knowledge of industry trends and innovations by attending annual conferences and completing continuing education courses regularly.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
  • Trained new technicians in safety protocols and pest identification, enhancing overall skill set of team.
  • Achieved record of zero safety incidents by rigorously adhering to health and safety guidelines during pest control operations.
  • Enhanced customer trust by explaining pest control process and setting realistic expectations for treatment outcomes.

Pest Control Technician

Round the Clock Pest Control
02.2019 - 09.2023
  • Assisted in training new technicians on safety protocols, equipment use, and pest identification methods.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
  • Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
  • Ensured optimal equipment functionality through routine maintenance checks and prompt repairs when needed.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Enhanced reputation of company through exceptional customer service and effective pest elimination methods.
  • Built strong relationships with clients by providing honest assessments and effective solutions to their pest problems.

Pest Control Technician

Innovative Pest Solutions
02.2017 - 02.2019
  • Collaborated with team members to develop efficient workflows and enhance service delivery processes.
  • Documented service reports detailing findings, treatments applied, and follow-up recommendations for clients.
  • Monitored industry trends and advancements to implement innovative solutions for pest management challenges.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
  • Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Developed customized treatment plans tailored to each client''s specific needs, prioritizing long-term results over quick fixes.
  • Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.

Pest Control Technician

Orkin Pest Control
10.2016 - 02.2017
  • Conducted thorough inspections to identify pest issues and determine appropriate treatment strategies.
  • Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
  • Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
  • Applied integrated pest management techniques to effectively control infestations in residential and commercial properties.
  • Operated and maintained specialized equipment for pesticide application, ensuring compliance with safety regulations.
  • Educated clients on preventive measures and best practices for pest control maintenance.

Barista

Target
06.2014 - 10.2016
  • Prepared and served a variety of espresso-based beverages, ensuring quality and consistency.
  • Maintained cleanliness and organization of workstations, adhering to safety and hygiene standards.
  • Assisted customers in selecting products, providing detailed information on menu offerings.
  • Restocked product as needed.


  • Collaborated with team members to optimize workflow during peak hours for efficient service delivery.

Education

Electrical Engineering

El Camino College
Torrance, CA

High School Diploma -

North High School
Torrance, CA
06-2014

Skills

  • Work very well with others
  • Troubleshooting skills
  • Electrical systems
  • System installations
  • Technology-savvy
  • Multitasking and organization
  • Works Well Under Pressure
  • Customer service
  • Attention to detail
  • Customer interaction
  • Customer rapport
  • great test taker

Certification

  • bilingual in english and spanish
  • Branch2/3 state licensed certified pest control technician-9 years
  • certified lube technician- 5 months


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Technician

Valvoline Instant Oil Change
12.2024 - Current

Pest Control Technician

Pest R Us
09.2023 - 10.2024

Pest Control Technician

Round the Clock Pest Control
02.2019 - 09.2023

Pest Control Technician

Innovative Pest Solutions
02.2017 - 02.2019

Pest Control Technician

Orkin Pest Control
10.2016 - 02.2017

Barista

Target
06.2014 - 10.2016

Electrical Engineering

El Camino College

High School Diploma -

North High School
Anthony Preciado