Angela Kim
Mississauga,ON
Work History
Server
young street bar&karaoke
09.2021 - Current
- Built and maintained relationships with returning customers and upsold premium liquor resulting in a 30% increase in sales.
- POS register, accepting cash and credit card payments.
- Maintained a clean and orderly bar space and a welcoming environment for guests earn 20% higher good customer reviews in 3months.
- Skilled in customer service, conversation skills and conflict resolution’s with bar customers.
Marketing Assistant
Modis
07.2017 - 02.2020
- Providing marketing tracking and research information by collecting, analyzing, and summarizing data and trends.
- Communicated daily with customers and followers via social media to achieve a goal of 15% increase in engagement.
- Tracked social media performance to identify high-performing and low-performing content and made suggestions for improvements that successfully enlarged the client base by 5%.
- Collaborated with team members to help expand marketing channels
Server
Kyushu-dining
04.2013 - 05.2017
- Drove 7% increase in sales by listening to customers and making suggestions based on their unique tastes.
- Maintained clean and organized environment at all times.
- Prepared custom alcoholic and nonalcoholic beverages for patrons in timely, accurate manner.
Education
I'm Enrolled. - Visual Merchandising
01.2023
BBA - Business Administration
09.2017
Skills
- Loss prevention
- Interpersonal skills
- Time Management
- Communication
- Working under pressure
- Sales
LANGUAGES
Korean, Japanese and English.
Timeline
Server - young street bar&karaoke
09.2021 - Current
Marketing Assistant - Modis
07.2017 - 02.2020
Server - Kyushu-dining
04.2013 - 05.2017
Sheridan College Institute of Technology And Advanced Learning - I'm Enrolled., Visual Merchandising
University of Marketing,distribution And Science - BBA, Business Administration
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