Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Leadershipandvolunteerroles
Hobbies and Interests
Timeline
Generic

Jordan Plunkett

Edmonton,Alberta

Summary

Highly motivated and enthusiastic individual eager to contribute to team success through hard work, attention to detail, excellent communication skills, and a positive attitude. Possessing strong troubleshooting capabilities, a customer-oriented attitude, and exceptional interpersonal skills. Experienced working in high-pressure contexts, collaborating within diverse teams, managing time effectively and adapting to new challenges. Driven to achieve outstanding results while fostering positive professional relationships in the workplace.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Route Manager

Insight Pest Solutions
05.2024 - Current
  • Conducted door-to-door sales to promote and sell pest control services
  • Presented and explained service options to potential customers
  • Closed sales to achieve set targets
  • Managed efficient daily routes for sales visits
  • Built and maintained strong relationships with customers
  • Addressed customer inquiries and concerns promptly and professionally
  • Follow up with customers after service to ensure satisfaction

Resident Assistant

Concordia University of Edmonton, Residence Hall
01.2024 - 05.2024
  • Fostered a welcoming and inclusive community atmosphere.
  • Served as a peer mentor and guide to residents.
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Organized and implemented social, educational, and recreational events.
  • Coordinated with other campus groups for collaborative events.
  • Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
  • Ensured compliance with university housing policies and regulations.
  • Conducted regular safety checks and reported maintenance issues.
  • Maintained accurate records of resident interactions and incidents.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.

Sales Trainee

Insight Pest Solutions
02.2024 - 04.2024
  • Conducted door-to-door sales to promote and sell pest control services
  • Presented and explained service options to potential customers
  • Closed sales to achieve set targets
  • Managed efficient daily routes for sales visits
  • Built and maintained strong relationships with customers
  • Addressed customer inquiries and concerns promptly and professionally
  • Follow up with customers after service to ensure satisfaction

Back of House Team Member (Weekends)

Panda Express
10.2021 - 05.2023
  • Collaborated with fellow team members to provide high-quality service to customers.
  • Stored and organized food and supplies.
  • Maintained cleanliness by sanitizing surfaces and washing equipment.
  • Prepared ingredients and cooked meals efficiently
  • Ensured safety through high standards of cleanliness and organization
  • Set up and broke down kitchen stations
  • Maintained organized and clean workstations
  • Assembled kitchen and serving equipment
  • Upheld Panda Express’ standards in cooking and service

Intern

ELITE Program
07.2021 - 08.2021
  • Engaged in computer science projects while being mentored by university professors
  • Collaborated with teams to develop computer games
  • Presented a summary of my work and the results achieved to the group of interns and professors

Research Assistant

Black Youth Mentorship Program
09.2020 - 12.2020
  • Collected and organized data for multiple projects in a Political Science program
  • Collaborated with other research personnel to prepare and present information
  • Worked well with my assigned team to carefully manage and complete tasks

Education

Bachelor of Science - Information Technology

Concordia University of Edmonton
Edmonton, AB
06.2025

High School Diploma -

Holy Trinity High School
06.2021

Skills

  • Problem Solving
  • Written and Verbal Communication
  • Team Collaboration and Relationship Building
  • Public Speaking and Presentation
  • Time Management and Multi-tasking
  • Customer Service and Conflict Resolution
  • Attention to Detail and Creativity
  • Leadership and Event Planning
  • Proficiency with multiple computer applications

Certification

Standard First Aid – Level C CPR and AED (St. John Ambulance Saint-Jean)

Accomplishments

  • Third place in school's Gentleman Competition in Jamaica
  • Awarded Student of the Month twice in Grade 9
  • Elected Student Council Representative, actively participating in council meetings and events
  • Selected as school prefect in Grade 10

Leadershipandvolunteerroles

  • President, Concordia Black Students Association, Edmonton, AB, 04/2022, 08/2023, Planned events and gatherings for the association., Provided insights and advice on team management and organization., Organized goals and assignments for the team along with meetings.
  • Usher, Faith Fellowship Worship Centre, Edmonton, AB, 07/2018, 02/2020, Served as Usher and occasional Head Usher, greeting visitors cheerfully and answering questions., Seated attendees at services and other functions., Set up audio-visual aids for various events.
  • Children’s Ministry Assistant, Faith Fellowship Worship Center, Edmonton, AB, 07/2018, 02/2020, Assisted with Children's Ministry summer camps by teaching classes and using fun and educational activities., Utilized problem-solving skills to resolve camper conflicts., Organized room by setting up tables and chairs for Children's Ministry activities., Adhered to organization procedures and instructions to maintain safety., Provided general assistance to classroom teachers, including distributing paperwork and cleaning play areas.
  • Student Photographer, Millwoods Christian School, Edmonton, AB, 01/2019, 06/2019, Served as designated photographer at various school events.
  • Heritage Day Worker, Jamaica Association of Northern Alberta (JANA), Edmonton, AB, 08/2019, 08/2019, Accepted orders and served food to patrons, Operated the cash register, Prepared baked goods for sale, Assisted in setting up tent and equipment, Communicated frequently with fellow volunteers and workers to ensure smooth operations.

Hobbies and Interests

  • Played basketball and served as a member of my school's track and field team
  • Performed with school and church choirs for 7 years
  • Invited to play piano at an Award of Excellence Recital in 2016
  • Created and edited videos for entertainment
  • Experienced in photography and videography since 2019

Timeline

Route Manager

Insight Pest Solutions
05.2024 - Current

Sales Trainee

Insight Pest Solutions
02.2024 - 04.2024

Resident Assistant

Concordia University of Edmonton, Residence Hall
01.2024 - 05.2024

Back of House Team Member (Weekends)

Panda Express
10.2021 - 05.2023

Intern

ELITE Program
07.2021 - 08.2021

Research Assistant

Black Youth Mentorship Program
09.2020 - 12.2020

Bachelor of Science - Information Technology

Concordia University of Edmonton

High School Diploma -

Holy Trinity High School
Standard First Aid – Level C CPR and AED (St. John Ambulance Saint-Jean)
Jordan Plunkett