JIYOUNG KIM
Vancouver,Canada
Summary
Experienced administrative professional with a strong track record in fast-paced office environments. Dedicated and hardworking team player skilled at efficiently completing a wide range of clerical tasks and providing comprehensive staff support. Recognized for responsibility, punctuality, and high productivity, even when working independently with minimal supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Clerk
ST Unitas
04.2021 - 11.2022
- Company Overview: Onlie Eduacation Business
- Student administration
- Managing customer service
- Financial management
- Academy marketing management
- Grade tracking and management
- Managing customer service communication between professors and students
- Consultations with students and parents
- Improved attendance rates through active and flexible communication with students
- Resolved student´s issues through active communication with parents
- Suggested better teaching strategies and increased student participation through smooth communication with professors
- Onlie Eduacation Business
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Marketing Officer
Splitsy(Paycial Korea)
02.2020 - 12.2020
- Company Overview: An integrated service that combines order and Dutch pay payment services
- Order through the app
- Make Dutch pay payments through the app
- Managing company-affiliated stores
- Managing apps for various stores
- Managing the in-house app for the company
- Collaborating with team members to develop new projects
- An integrated service that combines order and Dutch pay payment services
- Order through the app
- Make Dutch pay payments through the app
- Directed product development using in-depth knowledge of vendor landscape and industry insight.
Administrative Assistant
Rural Development Administration
03.2019 - 09.2019
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Dance Teacher
Jincheon Youth Training Center
03.2015 - 12.2015
- Company Overview: Jincheon Youth Training Center is a cultural center dedicated to fostering healthy youth by creating dreams and hopes for adolescents, while cultivating a well-rounded development of intellect, character, and physical fitness
- Not only teaches students dance but also helps them succeed and provides support for participating in school arts festival
- Communicates with parents about their children´s skills and collaborates with them to discuss ways to help the students progress in a better direction
- Some of students were participated in school arts festival
- Some students have decided to pursue a career in dance after receiving my guidance and teachings
- Jincheon Youth Training Center is a cultural center dedicated to fostering healthy youth by creating dreams and hopes for adolescents, while cultivating a well-rounded development of intellect, character, and physical fitness
Education
Business Communication - Business Coummication
Greystone College
Vancouver, BC11-2024
Bachelor’s Degree - Police Administration
Woosuk University
Jeonju, South Korea01.2024
Skills
- Excel Proficiency
- Proficient in Microsoft Word
- Data Privacy Oversight
- Customer Service via Phone
- Effective Multitasking
- Appointment Coordination
- Front Desk Management
- Document Organization
- Analytical Problem-Solving
- Client Support
Certification
- G-TELP Level 2, International Testing Services (ITS), 2023
Timeline
Administrative Clerk
ST Unitas
04.2021 - 11.2022
Marketing Officer
Splitsy(Paycial Korea)
02.2020 - 12.2020
Administrative Assistant
Rural Development Administration
03.2019 - 09.2019
Dance Teacher
Jincheon Youth Training Center
03.2015 - 12.2015
Business Communication - Business Coummication
Greystone College
Bachelor’s Degree - Police Administration
Woosuk University
Similar Profiles
Feven MisgunFeven Misgun
Concierge at Unitas MuliplexConcierge at Unitas Muliplex
John JacobsJohn Jacobs
CMC Engineer II at Unitas GlobalCMC Engineer II at Unitas Global
Tobias BoegelTobias Boegel
CEO / OWNER at CrossFit UnitasCEO / OWNER at CrossFit Unitas