Jisu Youm
Edmonton,AB
Summary
Organized Dental Receptionist providing detailed customer service and scheduling support. Offering a wealth of experience in interacting with office staff and patients, scheduling appointments and coding appropriately and managing coverage plans. Hardworking, educated and willing to go extra mile to complete tasks.
Overview
2
2
years of professional experience
Work History
Dental Administrator
U Dental Clinic
11.2022 - 02.2024
- Greet all clients in office and check them in.
- Answer all phone calls and emails, answer any client questions, and take messages if needed.
- Verify patient insurance coverage and eligibility
- Process payments to insurance companies and collect payments from patients.
- Maintain patient records and ensure that all paper work is up to date.
- Prepare and submit reports to management
- Train and supervise staff members
Dental Administrator
The Tooth Doctor - Ellerslie
09.2021 - 11.2022
- Greet patients and answer all phone and email inquires
- Schedule and confirm all appointments
- Complete and file insurance forms and dental billing records
- Communicate with patients for treatment plans and financial considerations
- Collect payments from patients and handle cheque and EFT payments from insurance companies
Education
Diploma - Business Digital Marketing Management
CDI College
Edmonton, AB10.2021
Bachelor of Arts - Visual Design
Pyeongtaek University
Gyeonggi-do, South Korea02.2004
Skills
- Customer Relationship Management
- Excellent phone and in-person communication skills
- Organization, time management, and multitasking abilities
- Understanding of dental office procedures and workflow
Languages
English
Korean
Software
Gold
Dentrix
Timeline
Dental Administrator
U Dental Clinic
11.2022 - 02.2024
Dental Administrator
The Tooth Doctor - Ellerslie
09.2021 - 11.2022
Diploma - Business Digital Marketing Management
CDI College
Bachelor of Arts - Visual Design
Pyeongtaek University
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