Jinwon An
Vancouver
Summary
Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant Server
ISushi Japanese & Korean Restaurant
03.2024 - Current
- Handled order preparation, packaging, and inventory management in a high-paced environment.
- Delivered friendly and attentive customer service.
- Built customer loyalty by remembering individual preferences and ensuring a personalized experience.
Sales Staff
ELKO Inc.
06.2018 - 11.2023
- All types and brands of cosmetics and dermatological products.
- Communicated with customers regarding the products specifically.
- Tracked sales and supervised products purchased current trends in the market.
Barista
Brown Coffee
03.2021 - 11.2021
- Provided impeccable service in a fast-paced environment.
- Created memorized recipes for many specialty beverages and seasonal products.
- Increased customer loyalty by remembering personal preferences.
Office Staff
Kakao
09.2017 - 02.2018
- Assisted on a project to create search programs.
- Created effective tools by communicating with team members.
Customer Service
CGV
09.2014 - 08.2017
- Sold and collected admission ticket and passes.
- Managed inventories or sale of merchandise.
- Interacted with customers Pleasantly and courteously.
Education
Bachelor's degree - Department of Tourism Management
Jeju University
08.2018
Chinese language education -
Harbin University
08.2016
Skills
- Customer satisfaction
- Guest service
- POS system operation
- High volume dining
- Order management
- Customer service
- Server etiquette
- Team collaboration
- Food preparation knowledge
- Tip management
- Menu design
- Sales techniques
LANGUAGE
English
Korean
Certification
- Chinese interpreter
- Guide certification
- Computer specialist in Spreadsheet& Database Level 2
Timeline
Restaurant Server
ISushi Japanese & Korean Restaurant
03.2024 - Current
Barista
Brown Coffee
03.2021 - 11.2021
Sales Staff
ELKO Inc.
06.2018 - 11.2023
Office Staff
Kakao
09.2017 - 02.2018
Customer Service
CGV
09.2014 - 08.2017
Bachelor's degree - Department of Tourism Management
Jeju University
Chinese language education -
Harbin University
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