Jince Mathew
Armstrong
Summary
Dynamic leader with proven expertise in supervising high-paced food service operations at Subway Restaurant, enhancing customer satisfaction through meticulous attention to food safety and service quality. Skilled in leveraging technical proficiency in Tally ERP.9 and QuickBooks to streamline inventory and financial management. Excels in team coordination and problem-solving, significantly reducing food waste and fostering a positive work environment.
Overview
7
7
years of professional experience
Work History
FOOD SERVICE SUPERVISOR
Subway Restaurant, Armstrong, B.C, Canada
04.2023 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
KITCHEN AND STORE SUPERVISOR
RAJ RIVERIA THE BUSINESS HOTEL , KERALA, INDIA
08.2018 - 02.2023
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
Education
Diploma In Financial Accounting -
Real Accounts
Thodupuzha, Kerala,India10.2018
Bachelor Of Commerce - Accounting And Finance
College of Applied Science
Thodupuzha,Kerala, India03.2015
Board Of Higher Secondary -
Presidency College
Thodupuzha, Kerala, India03.2012
Skills
- Leadership, Team Coordination, Multitasking and Time Management
- Customer Service and Problem Solving
- Technical Proficiency in Accounting and Software
- Food preparation
Languages
English
Native or Bilingual
Hindi
Professional Working
Malayalam
Native or Bilingual
Tamil
Professional Working
Timeline
FOOD SERVICE SUPERVISOR
Subway Restaurant, Armstrong, B.C, Canada
04.2023 - Current
KITCHEN AND STORE SUPERVISOR
RAJ RIVERIA THE BUSINESS HOTEL , KERALA, INDIA
08.2018 - 02.2023
Diploma In Financial Accounting -
Real Accounts
Bachelor Of Commerce - Accounting And Finance
College of Applied Science
Board Of Higher Secondary -
Presidency College
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