JIMMY RIVAS
Vacaville
Summary
Dynamic Sales Manager with a proven track record at New Wave Auto Sales, excelling in consultative sales and team development. Expert in recruiting and hiring, I increased gross profit significantly while fostering strong customer relationships. Proficient in Reynolds & Reynolds and CRM systems, I drive results through effective communication and strategic planning.
Overview
29
29
years of professional experience
Work History
SALES MANAGER
NEW WAVE AUTO SALES
Lodi
09.2025 - Current
- Trained and mentored new sales associates on best practices and customer engagement.
- Analyzed market trends to adjust sales tactics and improve customer outreach efforts.
- Conducted performance evaluations to identify strengths and areas for improvement in staff.
- Collaborated with finance team to streamline financing options for customers' purchases.
- Managed daily operations of sales department, including supervision of staff members.
SALES MANAGER
LA CITY CARS
LA PUENTE
03.2024 - 09.2025
- Fostered strong relationships with customers to enhance loyalty and repeat business.
- Collaborated with finance team to streamline financing options for customers' purchases.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
SALES MANAGER
ELK GROVE KIA
ELK GROVE
05.2020 - 03.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Increase gross profit from store averaging $230,000 per month to over $400,000 per moth
SALES MANAGER
STOCKTON KIA
02.2017 - 05.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- INCREASE GROSS PROFIT FROM $250,000 TO $350,000
FINANCE MANAGER
MOMENTUM NISSAN
01.2014 - 02.2017
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- In charge of getting deals funded in a timely manner
- Reviewed documentation and identified financial discrepancies where applicable.
- Increase backend gross average from $900 to over $1800 per copy
- Over 70% service contract penetration
- In charge of following up with customers for providing require stipulation to lenders
FINANCE MANAGER
HANLEES NISSAN
12.2012 - 01.2014
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- assist in selling and closing deals
- Reviewed documentation and identified financial discrepancies where applicable.
- Over 70% service contract penetration
- Top average per deal $2680 a copy on backend products
ASSISTANT SALES MANAGER
ROSS NISSAN
02.2007 - 12.2012
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
- Responsible for increasing store gross average from $1600 to $4000 per copy
ASSISTANT SALES MANAGER
OSTROM CHEVROLET
09.2001 - 02.2007
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
- Responsible for increasing the stores gross average from $1600 to $4000 per copy
SALES CONSULTANT
METRO NISSAN
02.1997 - 09.2001
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Education
No Degree - BUSINESS MANAGEMENT
CAL POLY POMONA
POMONA09.1995
Skills
- Recruiting and Hiring
- Excellent Communication Skills
- Consultative Sales
- Reynolds & Reynolds, ADP, Microsoft Word, Outlook, Excel and various CRM programs
Languages
Spanish
Timeline
SALES MANAGER
NEW WAVE AUTO SALES
09.2025 - Current
SALES MANAGER
LA CITY CARS
03.2024 - 09.2025
SALES MANAGER
ELK GROVE KIA
05.2020 - 03.2024
SALES MANAGER
STOCKTON KIA
02.2017 - 05.2020
FINANCE MANAGER
MOMENTUM NISSAN
01.2014 - 02.2017
FINANCE MANAGER
HANLEES NISSAN
12.2012 - 01.2014
ASSISTANT SALES MANAGER
ROSS NISSAN
02.2007 - 12.2012
ASSISTANT SALES MANAGER
OSTROM CHEVROLET
09.2001 - 02.2007
SALES CONSULTANT
METRO NISSAN
02.1997 - 09.2001
No Degree - BUSINESS MANAGEMENT
CAL POLY POMONA