MOUSTAFA AL-ZOBAIDY
Oakville,ON
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products
Overview
7
7
years of professional experience
Work History
Sales Manager
EastPorters Audio Video
12.2020 - 07.2023
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives
- Tracked monthly sales to generate reports for business development planning
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Performed sales consultations and educated clients on products and services
- Created and maintained sales environment to support business objectives
- Achieved company growth and brand development through market expansion and sales
- Analyzed business and sales targets using critical problem-solving skills
- Developed and implemented new sales strategies to update product lines
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability
- Attended trade shows for in-person engagement and network building.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Sales Consultant
SARA General Trading
01.2020 - 10.2020
- Dealing with luxurious brands of sanitary ware such as Villeroy & Boch and GROHE
- Demonstrates cooperation, flexibility, reliability, and dependability in all daily work activities and a willingness to collaborate with others for the good of the customer and the organization
- Outstanding product knowledge; driving me to provide clients with the right solutions needed for their projects
- Excellent teamwork with the retail team and the projects department to accomplish goals and close projects
- Establish and nurture relationships with old, current, and potential clients to preserve and increase the sales
- Customers relationship management by using CRM software to monitor customer experience and details
- Completed the Certified Systematic Selling Strategies (V191) course from the Academy for Sales Excellence
- Provide guidance to other sales team members on the CRM as well as sales strategies - how to approach customers using special tactics in order to close projects with potential customers
- Taking full responsibility for projects from initial stage to delivery and completion
Sales Manager
Landmax Autoservice L.L.C
01.2017 - 01.2020
- Guide and support the team towards achieving organizational goals and targets
- Directly dealing with customers, maintaining regular contact, and building professional relationships
- Monitor pricing programs in accordance to the organizational practice
- Liaising with suppliers and manufacturers on a daily basis
- Communication in a B2B environment to build a rapport with potential business organizations for and potential
- Develop a B2C relationship to introduce and endorse the organization in the region
- Regularly dealing with customer criticism, complaints, and enquiries
- Reporting directly to the chairman regular manner to maintain sales to execute sales strategies
Education
BSc - Telecommunication And Electronics Engineering
Al Ahliyya Amman University
High School Diploma - American System
Lebanese International University
Skills
- Microsoft Office
- Sales Tracking
- Product and Service Management
- Profit and Revenue-Generating Strategies
- Verbal and Written Communication
- Sales Projections
- Decision Making
- Operating Procedures and Policies
- Profitability Assessments
- Market Trend Analysis
- Sales Statistics Analysis
- Relationship Building
- Problem Solving
- Discount Rate Requirements
- Team Recruiting and Onboarding
- Performance Evaluations
- Customer Complaint Resolution
- Customer Service
- Staff Training and Development
- Product and Service Promotion
- Bilingual in [ English & Arabic ]
- Promotional Sales Events
- Recruiting and Hiring
- Excellent Communication Skills
- Effective Retail Sales Manager
- Staff Management
- Sales Team Training
- Strategic Account Development
- KPI Tracking
- Account Management
- Order Management
- CRM Software
- B to B Sales
- Positive and Upbeat
- Persuasive Negotiations
- Resolution-Oriented
- Rapport and Relationship Building
- Key Account Management
Timeline
Sales Manager
EastPorters Audio Video
12.2020 - 07.2023
Sales Consultant
SARA General Trading
01.2020 - 10.2020
Sales Manager
Landmax Autoservice L.L.C
01.2017 - 01.2020
BSc - Telecommunication And Electronics Engineering
Al Ahliyya Amman University
High School Diploma - American System
Lebanese International University
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