Jimena Martinez
Lone Pine
Summary
Experienced waiter with a strong background in food service, recognized for delivering exceptional customer service in fast-paced environments. Proven track record in training new staff and ensuring guest satisfaction through professionalism and effective communication. Demonstrates strong multitasking abilities and maintains composure during peak hours, contributing to a positive dining experience. Committed to meeting customer needs and supporting team operations efficiently.
Overview
7
7
years of professional experience
1
1
Certification
Work History
waitress
Mt.Whitney Restaurant
Lone Pine
06.2019 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Delivered food and beverages accurately and promptly to tables.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Managed multiple tables while prioritizing customer needs effectively.
- Handled cash payments and processed transactions using point-of-sale systems.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved customer inquiries and complaints swiftly to enhance experience.
- Developed positive relationships with regular customers through engaging conversation.
Medical Assistant
Southern Inyo Hospital
Lone Pine
10.2023 - 10.2025
- Collected vital signs and documented patient health information accurately.
- Administered medications and injections as directed by healthcare providers.
- Managed medical records to ensure accuracy and confidentiality compliance.
- Supported physicians during examinations and minor procedures efficiently.
- Educated patients on treatment plans, medications, and procedural instructions.
- Coordinated with healthcare team for effective patient care delivery.
- Performed basic laboratory tests under supervision, including urinalysis and blood glucose levels.
- Scheduled appointments and managed patient flow while maintaining professional interactions.
Front Desk Receptionist
Dow Villa Motel
Lone Pine
05.2021 - 09.2025
- Greeted and welcomed guests at front desk, establishing a friendly environment.
- Managed phone inquiries, directing calls to appropriate departments efficiently.
- Processed check-ins and check-outs using hotel management software with precision.
- Maintained accurate records of guest information and reservations consistently.
- Assisted guests with requests, providing detailed information on local attractions.
- Coordinated room assignments and handled reservation changes daily as needed.
- Ensured cleanliness and organization of front desk area for optimal guest experience.
- Collaborated with housekeeping to communicate guest needs and special requests effectively.
Education
High School Diploma -
Lone Pine High School
Lone Pine, CA06-2022
Some College (No Degree) -
Cerro Coso Community College
Ridgecrest, CASkills
- Effective communication
- Appointment scheduling
- Customer service and support
- Problem solving
- Team collaboration
- Attention to detail
- Time management
- Cash handling
- Multitasking
- Telephone etiquette
- Verbal and written communication
- Confidentiality
- Data entry
Languages
Spanish
Native/ Bilingual
Certification
CNA
Timeline
Medical Assistant
Southern Inyo Hospital
10.2023 - 10.2025
Front Desk Receptionist
Dow Villa Motel
05.2021 - 09.2025
waitress
Mt.Whitney Restaurant
06.2019 - Current
High School Diploma -
Lone Pine High School
Some College (No Degree) -
Cerro Coso Community College