Jillian Prosser
LaSalle,QC
Summary
Professional Data Specialist bringing over 10+ years of experience from varying data entry settings, seeking a new challenge.
Known for her attention to detail, quick typing skills and the ability to keep clients and employers happy.
Overview
12
12
years of professional experience
Work History
E-Commerce Sales Coordinator
Renwil, Inc
11.2020 - Current
- Created US & CA shipping labels on various platforms (FED EX, UPS, etc...)
- Generated invoices and shipping labels to properly bill and ship customer orders
- managed key accounts
- Sent ASN and created invoices through various customer portals (CHUB/AMAZON/SPS COMMERCE, etc...)
- Daily use & knowledge of ERP database
- Answered phone calls and assisted clients through phone, email & in person
- Daily email tasks
- Daily use of Excel
- Coordinated with other departments to provide smooth execution of sales
- Communicated customer feedback and complaints to team members to promote proper resolutions
- CNESST first aid/safety certified
Order Entry Clerk/Purchasing Assistant
Safdie & Co Inc
11.2018 - 11.2020
- In charge of inventory optimization & item master creation
- knowledge of SAP database
- Preparing and modifying purchase orders
- Communication with overseas suppliers and third party suppliers to maintain & update databases
- Assisted marketing/art department to create product catalogs and ensure accuracy of product information
- Meeting targets consistently by working hard and with strong attention to detail
- Tracking ocean container shipments in EXCEL - creating shipping & customs documentation
- Performing relief reception, answering inbound calls and other administrative tasks
- Routing incoming mail, packages & deliveries
- Comparing digital data with source documents to identify and correct data entry errors
- Managing daily tasks consistently and seeking out opportunities to go beyond requirements to support business targets.
- Completed accurate order entry and data verification.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Customer Service/Data Entry Specialist
LinkNow Media
03.2014 - 11.2018
- Inbound & outbound customer service calls
- Collected and input data into third party websites and databases
- Identified and resolved system & account issues
- Sales, marketing and daily correspondence
- Lead teams through routine operations and unexpected challenges with strong decision-making skills
- Reviewed activities regularly to identify opportunities for improvement
- Consulted with customers to understand desires and suggest best products to meet their needs
- Updated and verified client accounts
- Consistently on target for commissions and quotas
- Daily email & phone call tasks
- Completed data entry tasks with accuracy and efficiency
- Promoted twice within the company
Supervisor
Tim Horton's
12.2011 - 02.2014
Education
Social Sciences
Dawson College
Montreal, QCEvent Planning
IAP College
09.2022
Diploma -
Laurentian Regional High School
Lachute, Quebec2011
Skills
- Organization and Time Management
- Strong attention to detail
- Planning and Coordination
- Dependable and Responsible
- Multitasking Abilities
- Self-Motivated
- First Aid/CPR
- Excellent Communication
- Quick learner
- Computer savvy
Timeline
E-Commerce Sales Coordinator
Renwil, Inc
11.2020 - Current
Order Entry Clerk/Purchasing Assistant
Safdie & Co Inc
11.2018 - 11.2020
Customer Service/Data Entry Specialist
LinkNow Media
03.2014 - 11.2018
Supervisor
Tim Horton's
12.2011 - 02.2014
Social Sciences
Dawson College
Event Planning
IAP College
Diploma -
Laurentian Regional High School