Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jillian Prosser

LaSalle,QC

Summary

Professional Data Specialist bringing over 10+ years of experience from varying data entry settings, seeking a new challenge.

Known for her attention to detail, quick typing skills and the ability to keep clients and employers happy.

Overview

12
12
years of professional experience

Work History

E-Commerce Sales Coordinator

Renwil, Inc
11.2020 - Current
  • Created US & CA shipping labels on various platforms (FED EX, UPS, etc...)
  • Generated invoices and shipping labels to properly bill and ship customer orders
  • managed key accounts
  • Sent ASN and created invoices through various customer portals (CHUB/AMAZON/SPS COMMERCE, etc...)
  • Daily use & knowledge of ERP database
  • Answered phone calls and assisted clients through phone, email & in person
  • Daily email tasks
  • Daily use of Excel
  • Coordinated with other departments to provide smooth execution of sales
  • Communicated customer feedback and complaints to team members to promote proper resolutions
  • CNESST first aid/safety certified

Order Entry Clerk/Purchasing Assistant

Safdie & Co Inc
11.2018 - 11.2020
  • In charge of inventory optimization & item master creation
  • knowledge of SAP database
  • Preparing and modifying purchase orders
  • Communication with overseas suppliers and third party suppliers to maintain & update databases
  • Assisted marketing/art department to create product catalogs and ensure accuracy of product information
  • Meeting targets consistently by working hard and with strong attention to detail
  • Tracking ocean container shipments in EXCEL - creating shipping & customs documentation
  • Performing relief reception, answering inbound calls and other administrative tasks
  • Routing incoming mail, packages & deliveries
  • Comparing digital data with source documents to identify and correct data entry errors
  • Managing daily tasks consistently and seeking out opportunities to go beyond requirements to support business targets.
  • Completed accurate order entry and data verification.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.


Customer Service/Data Entry Specialist

LinkNow Media
03.2014 - 11.2018
  • Inbound & outbound customer service calls
  • Collected and input data into third party websites and databases
  • Identified and resolved system & account issues
  • Sales, marketing and daily correspondence
  • Lead teams through routine operations and unexpected challenges with strong decision-making skills
  • Reviewed activities regularly to identify opportunities for improvement
  • Consulted with customers to understand desires and suggest best products to meet their needs
  • Updated and verified client accounts
  • Consistently on target for commissions and quotas
  • Daily email & phone call tasks
  • Completed data entry tasks with accuracy and efficiency
  • Promoted twice within the company

Supervisor

Tim Horton's
12.2011 - 02.2014

Education

Social Sciences

Dawson College
Montreal, QC

Event Planning

IAP College
09.2022

Diploma -

Laurentian Regional High School
Lachute, Quebec
2011

Skills

  • Organization and Time Management
  • Strong attention to detail
  • Planning and Coordination
  • Dependable and Responsible
  • Multitasking Abilities
  • Self-Motivated
  • First Aid/CPR
  • Excellent Communication
  • Quick learner
  • Computer savvy

Websites

Timeline

E-Commerce Sales Coordinator

Renwil, Inc
11.2020 - Current

Order Entry Clerk/Purchasing Assistant

Safdie & Co Inc
11.2018 - 11.2020

Customer Service/Data Entry Specialist

LinkNow Media
03.2014 - 11.2018

Supervisor

Tim Horton's
12.2011 - 02.2014

Social Sciences

Dawson College

Event Planning

IAP College

Diploma -

Laurentian Regional High School

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Jillian Prosser